About this role
Parking Services Representative
Position Summary: Greeting and assisting visitors, issuing permits to the University community, enforcing parking rules and regulations, issuing parking citations, impounding vehicles, and assisting motorists.
Minimum Qualifications:
- High School Diploma or equivalent.
- One year experience with customer service and/or public relations.
- Experience working independently.
- Experience effectively dealing with conflict and complaints.
- Effective written communication skills.
- Physically able to perform the duties of the position including stooping, lifting, and walking/standing for hours in all kinds of weather.
- Possess a valid driver's license and operate a vehicle in all weather conditions.
Preferred Qualifications:
- 2+ years Demonstrated successful experience with customer service and public relations.
- Prior experience in parking/traffic enforcement in a University setting.
- Ability to make judgmental decisions based on the situation and applicable regulation.
- Ability to communicate clearly and effectively using a two way radio, and face to face with customers.
- Effective interpersonal communication skills.
Closing Statement: Informed by its Catholic and Marianist mission, the University is committed to the dignity of every human being. Informed by this commitment, we seek to increase diversity in all of its forms, achieve fair outcomes, and model inclusion across our campus community. The University is committed to policies of affirmative action designed to increase the employment opportunities of individuals with disabilities and protected veterans in compliance with the Rehabilitation Act of 1973 and Vietnam Era Veterans' Readjustment Assistance Act of 1973.