About this role
Job title: Parking Assistant Manager – Darien Lake Amphitheater
About the Role The Parking Assistant Manager at Darien Lake Amphitheater is a working supervisory role responsible for supervising and coordinating the parking staff to ensure safe, efficient, and guest-friendly parking operations during events.
What You'll Do
- Under the direction of the Parking Manager, assist in making sure all parking areas are safe, clean and orderly. Also assists in maximizing the space usage of all parking areas.
- Direct and supervise parking staff and other employees performing parking services as directed by the Parking Manager.
- Provide guest services by greeting and assisting guests and responding to guest inquiries and complaints.
- Lead and train staff on event-specific details; assist in staffing positions; manage breaks.
- Assist the Parking Manager to ensure compliance with all parking department and venue policies and safety regulations.
- Show CARE by participating in the venue’s sustainability program (which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts).
- Partner with fellow team members at end of show to close the venue—this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, etc.
- Oversee productivity and work assignments of the parking staff and communicate with the Parking Manager (or designated Manager) any challenges and status of all assignments prior to the conclusion of the shift.
- Other tasks as assigned by the Parking Manager.
What We're Looking For
- Passionate and motivated. Driven, with an entrepreneurial spirit.
- Resourceful, innovative, forward thinking and committed.
- Ability to lead and train staff and provide guest services.