About this role

Job Description

What You Will Be Doing:

Lead and supervise the Stewarding and Housekeeping overnight teams in all aspects of the department and ensure standards are followed
Coach housemen and public area attendant on any discrepancies in their areas
Submit maintenance reports/requests in Alice and follow up for completion
Check appearance of all employees to ensure compliance with Fairmont standards of appearance
Consistently offers professional, engaging and friendly service
Supervise and maintain the sanitation of kitchen equipment and other areas assigned
Maintain inventory and record keeping for all dinnerware, flatware and glassware, order china, glass and silver
Make routine inspections of all equipment and kitchen areas to ensure that cleanliness and sanitary procedures are maintained
Ensure all breakages and chipped items are taken out of circulation and inventoried
Ensure all equipment is in working order and report any items in need of repair
Maintain a clean and safe work environment in accordance with OSHA requirements
Monitor and control labor costs
Partner with Hotel Security when handling emergency situations such as fire alarms, medical emergencies, and systems outages
Other duties as assigned

Your Skills and Qualifications:

2 years of supervisory experience, preferably in Food & Beverage or Stewarding
Previous cleaning experience required
Strong interpersonal and problem-solving abilities
Computer literate in Microsoft Window applications preferred
University/College degree in a related discipline an asset
Highly responsible & reliable
Ability to work well under pressure in a fast-paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Additional Information

What is in it for you:

Competitive salary and flexible benefit plans
Generous PTO allowances
Employee rates at Accor properties in NCA region
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
Our Commitment to Diversity & Inclusion
Fairmont Pittsburgh is an

Overnight Stewarding and Housekeeping Supervisor