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Overnight In Room Dining Server

FAIRMONT
New Orleans, United States Posted Oct 14, 2026
On-site

About this role

Vacancy

Full-Time

Job Description

  • Consistently offer professional, friendly and engaging service
  • Assist guests regarding menu items in an informative and helpful way
  • Have full knowledge of all beverage lists
  • Deliver food and beverage in a timely and accurate manner
  • Check outgoing orders for quality and accuracy of set up
  • Have full knowledge of all menu items, garnishes, contents and preparation methods
  • Follow outlet policies, procedures and service standards
  • Follow all safety and sanitation policies when handling food and beverage
  • Follow daily assigned employee shift side work.
  • Double check all VIP orders with your manager on duty
  • Immediately communicate all special guest needs to your Manger on duty.
  • Paces all In Room Dining order distribution and deliveries to our standards
  • Compile trip report logs.
  • Assist with amenity delivery.
  • Assist coordinating removal of IRD equipment from guest rooms and public areas and sorting out all retrieved condiments and equipment’s and stored accordingly.
  • Assist Inspecting hotel hallways/landings for Room Service equipment.
  • Maintain departmental requisitioned supplies properly stored and organized.
  • Other duties as assigned

Qualifications

  • Previous restaurant, hotel, in-room dining, or food & beverage service experience preferred
  • Luxury hotel or upscale dining experience preferred
  • Excellent communication and guest service skills
  • Strong organizational and multitasking abilities
  • Ability to work independently and efficiently in a fast-paced environment
  • Professional appearance and polished demeanor required
  • Ability to maintain professionalism and discretion during guest interactions
  • Ability to work flexible schedules including mornings, evenings, weekends, holidays, and extended shifts as operationally required
  • Must be legally authorized to work in the United States
  • Must possess or be able to obtain any required Louisiana food safety certifications in accordance with local and state regulations
  • Must meet Louisiana legal requirements for alcohol service if assigned to deliver alcoholic beverages
  • Must possess or be able to obtain a valid Louisiana Responsible Vendor (RV) Server Permit if assigned alcohol service duties

Additional Information

All your information will be kept confidential according to EEO guidelines.

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