About this role
About the Role BronxWorks seeks an Outreach Worker to support Safe Options Support (SOS) initiatives for street homeless or subway-dwelling individuals. This role involves field-based outreach, coordinating needs before and after housing placement, improving daily living skills, and advocating for clients to ensure equitable access to services. On-the-job training and learning collaboratives will support professional development as part of a governor-led SOS program.
What You'll Do
- Participate in persistent and assertive community outreach and engagement on the streets and subways as part of a multidisciplinary team
- Engage and build rapport with chronically street homeless individuals in the Bronx; develop goals and service plans that help them improve their daily living skills
- Drive agency vehicles for mobile outreach work and to transport clients
- Support licensed clinicians with mobile medical outreach
- Maintain familiarity with social services and resources available within the agency and in the community
- Provide referrals and direct assistance to access mental health services, medical care, substance treatment, vital documents, benefits, legal/immigration services, and permanent housing
- Document all interactions with or on behalf of clients; monitor and document client progress toward service plan goals
- Perform additional duties as assigned
What We're Looking For
- High school diploma or equivalent
- New York State Driver's License (held at least 1 year; no more than 3 license violation points in last 3 years)
- TB test within 120 days of employment
- Proficiency with computers, common office equipment, and basic typing skills
- Strong interpersonal communication
- Bilingual/multilingual preferred
- Ability to travel across NYC and adjacent counties via public transportation; travel at least 1 mile as required
- New York State Certified Peer Specialist preferred; comparable training in peer advocacy required
- Prior experience working with homeless or precariously housed populations preferred, but not required
- Commitment to diversity and equal opportunity
Nice to Have
- New York State Certified Peer Specialist preferred
- Bilingual/multilingual preferred
Compensation & Benefits
- Salary: $43,000 per year (USD)
- On-the-job training and regular learning collaboratives to enhance professional development