Outreach Housing Ambassador

Outreach Housing Ambassador

The Outreach Housing Ambassador (OHA) is a student-facing role that offers hands-on experience in marketing, communications, recruitment and customer service. OHAs work closely with the Marketing Specialist to connect prospective and current students with Housing & Dining Programs through housing tours, campus events, social media and other outreach efforts.

In this role, OHAs will receive training and opportunities to develop professional communication and marketing skills through a mix of independent projects and team-based initiatives. They will also serve as a welcoming resource for prospective students, residents and their families, helping answer questions and create a positive experience with Housing & Dining Programs.

This part-time position is a great opportunity for students interested in marketing, communications, social media, customer service or higher education to gain real-world experience while representing the University of Utah and connecting with fellow students.

Housing & Dining Programs and the University of Utah value a community where individuals bring a variety of experiences, perspectives, and backgrounds. We encourage applications from candidates who are committed to building positive relationships and contributing to a welcoming environment for residents and team members.

Responsibilities

• Create social media content around campus events, trends and current campaigns such as housing applications.

• Attend events such as move-in week, Discover the U and Choose the U events (2 Saturdays per semester), on-campus student events, etc.

• Give housing tours on Fridays from 12-2pm in Lassonde Studios and Impact & Prosperity Epicenter.

• Manage project boards in Asana and track current tasks.

• Minimum Qualifications

• Must be a current University of Utah student in good standing with the university and maintain that status throughout employment.

• Ability to work effectively in a diverse office setting.

• Ability to maintain student information under strict confidentiality.

• Excellent communication and interpersonal skills.

• Skills in speaking and writing concisely and logically.

• Demonstrated skill to work effectively with students, parents, and university officials.

• Comfortable and confident in public speaking.

• Preferences

• Preferrably live on campus

• Skills in speaking

• Experience and interest in marketing and communication fields

• Customer service experience

• Experience with professional social media marketing and graphic design

• Preference may be given to applicants who are able to work Friday afternoons

• Special Instructions Summary

• Additional Information

• The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Please contact Utah Retirement Systems for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. If you have questions regarding the post-retirement rules, please contact Utah Retirement Systems or University Human Resource Management.

• This position may require the successful completion of a criminal background check and/or drug screen.

• The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

• Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

• Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

• If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the University of Utah Non-Discrimination page.

• https://oeo.utah.edu

• https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.