About this role
Outlet Supervisor - Mireio
Raffles Makati is a luxurious retreat in the heart of Manila’s financial district, offering 32 elegantly appointed suites with floor-to-ceiling windows showcasing breathtaking city views.
Since its opening in 2012, it has become a distinguished hub for art, literature, and culture, located near the Zuellig Building and Ayala Museum. Guests experience legendary Raffles hospitality, complemented by exceptional service from Raffles Butlers.
Conveniently accessible from Manila Ninoy Aquino International Airport, Raffles Makati is a seamless blend of heritage, sophistication, and modern elegance.
Job Description Leads and supervises the team in all aspects of the department and ensures service standards are followed. Handles guest’s concerns and offers professional, friendly and engaging service. Implements outlet policies, procedures and service standards and follows all safety and sanitation policies when handling food and beverages.
Qualifications
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Graduate of a Degree in Hospitality Management or any related field.
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Minimum of two (2) years of fine-dining experience in a luxury hotel is an asset.
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Service-oriented, high guest service skills, strong leadership skills and ability to motivate colleagues to excellence.
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Strong working knowledge of restaurant operations, Micros and MS Office applications.
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Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
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LET YOUR PASSION SHINE
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We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.
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LEARN ABOUT US
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Let your passion shine
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We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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