OTC Analyst

Job title: OTC Analyst

About the Role In the immediate term this role will support the Global Finance Transformation team (FIT). FIT is a group of professionals across the WMG organization brought together to re-imagine our processes and systems. The goal is to establish more standardized and efficient ways of working that will drive WMG’s global growth and business aspirations. In the long term, the OTC Analyst will manage daily AR (Accounts Receivable), credit and collection and cash application activities.

What You'll Do

• Prior to the Global Finance Transformation Go-Live you will support the project team with transition activities such as documentation of processes
• Post implementation, you will provide financial order management support to supply chain and sales personnel to control credit exposure, affect timely payment, and minimize and resolve customer disputes
• Manage the recording, depositing, researching and application of checks, transactions, and credit cards
• Ensure all payments are collected, accruals are calculated properly, and cash forecasts are accurate
• Facilitate monthly A/R close process, including preparation of general ledger, adjustments, journal entries, and reconciliation of specific accounts
• Complete standard invoice requests and generate billing proposals
• Ensure that unallocated / unidentified cash receipts are addressed and posted timely
• Execute collection of assigned customer account portfolio, lead monthly calls with labels related to account balances
• Evaluate current and delinquent customer accounts, reconciliations/settlements, ensure proper escalation expectations and refer uncollectable debts for write-off
• Process credit notes and cash allocations
• Manage and process collections
• Update bad debts provision
• Manage customer inquiries and disputes
• Process dispute/deduction adjustments and write-off balances
• Perform revenue assurance activities
• Conduct A/R search queries, liaise with business partners including label and publishing divisions, corporate divisions (tax, legal, etc.) on various projects
• Process invoices and resolve customer issues in a timely manner
• Maintain accurate credit and collection files and perform monthly portfolio analysis

What We're Looking For

• Bachelor's degree in accounting, business, finance, or related field
• 2+ years of experience in accounting role with high volume of transaction processing in financial ERP (Enterprise Resource Planning)
• Knowledge of SAP, ERPs, and S/4HANA
• Intermediate understanding of USGAAP, internal controls, indirect taxes, and service desk operations desired
• Strong work-ethic and are a self-starter with effective organizational skills with attention to detail who proactively seeks out new solutions
• Problem solving, decision making, and continuous process improvement skills
• Ability to multi-task and prioritize projects. Ability to work under pressure and meet deadlines
• Partnering, influencing, and communication skills to convey key elements in a concise and positive manner
• Proficiency in English (verbal and written)
• Preferably with additional language skill. Eg: Japanese, Korean, Mandarin (optional based on portfolio)

Nice to Have

• Additional language skills such as Japanese, Korean, Mandarin preferred

Compensation & Benefits

• Salary range and benefits not specified in the posting.