OT Field Technician

OT Field Technician

IT

iMPact Business Group

Bartow, FL

33830

$ 70000.00 - $ 74000.00

Posted 10/21/2026

Permanent/Direct Hire

Permanent/Direct Hire

Remote Friendly

Job ID: 27740

Job Description

Job Summary

The OT Support Technician (Level 2) will play a crucial role in our team, providing comprehensive technical support for our operational technology systems. This individual will assist with issue resolution, system performance monitoring, and maintenance of our OT systems. The role requires strong technical skills, a problem-solving mindset, and the ability to work closely with various teams to ensure the smooth and efficient operation of our technology systems. They will play a crucial role in maintaining, troubleshooting, and enhancing our operational technology to ensure optimal production efficiency.

Principal Duties and Responsibilities:

• Provide technical support for OT systems, ensuring swift resolution of issues and minimal downtime.
• Monitor system performance, identify potential issues, and perform preventative maintenance.
• Collaborate with teams to develop and implement system improvements and upgrades.
• Troubleshoot hardware, software, and network issues related to OT systems.
• Adhere to safety and compliance standards at all times while working on the production floor and with OT systems.
• Assist with system implementation projects, including system setup, testing, and user training.
• Maintain detailed documentation of system configurations, issues, and resolutions.
• Comply with all security protocols to protect system integrity and data privacy.
• Stay updated with the latest industry trends, technologies, and best practices.
• Coordinate with vendors and suppliers for equipment procurement, installation, and repairs.
• Prepares various reports as required
• Performs other duties as required

Job Requirements

Qualifications

• Preferred Bachelor's degree in Mechatronics, Engineering, Information Systems, or other related field
• 3-4 years experience in OT Systems / Advanced Manufacturing
• Preferred experience and knowledge of UFP's organization and culture
• Knowledge of Microsoft Office Components including Excel, Word, Outlook and Power BI.
• Proficiency in the use of the English language in reading, writing and speaking
• Ability to successfully interact and communicate with all organizational levels and the public, including leading large scale presentations to audiences with varying technical skills
• Ability to learn new computer software applications quickly
• Logical, process oriented nature
• Ability to communicate clearly via phone and email with customers and co-workers
• Ability to identify and pursue opportunities for improvement in business processes
• Must work out of one of the Company's locations or the Company's corporate office
• Travel expectation 75% nationwide
• Self-managing; works well under little supervision
• Highly motivated and enthusiastic
• Good interpersonal skills and good communicator
• Strong organization skills and detail oriented
• Be a team player and support the Company's goals
• Conducts in a professional manner
• Ability to pass a drug test

About Bartow, FL

Ready to take the next step in your career? Explore exciting job opportunities in the vibrant Bartow, Florida area! Nestled in the heart of Polk County, Bartow offers not only a charming small-town atmosphere but also a wealth of growth opportunities for job seekers. With its beautiful parks like Mary Holland Park, quaint downtown area featuring local eateries such as Mannino's Italian Restaurant, and cultural gems like the Bartow Art Guild and Polk Theatre, there's no shortage of reasons to consider Bartow as your next career destination. Join us in discovering the hidden treasures of this enchanting region and unlock your potential in a place where work and play harmoniously coexist.

Contract positions

Will be employed and paid hourly by iMPact Business Group. Benefits (medical, dental & vision) are available after 90 days of employment.

Permanent placed employees

Paid by and qualify for benefits in accordance with the policies of the hiring company.

Submit your resume today to be considered for this position. A recruiter will review within a business day or two and will reach back out to you if they would like to discuss next steps.

Internal Positions

We have several internal positions at iMPact that we are hiring for. Please view our internal positions here.

• Recruiters
• Account Managers

Learn more about working with iMPact Business Group

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