About this role
Role Purpose:
Improve the company’s performance, processes, and organizational capabilities by leading development and transformation initiatives in coordination with department managers.
Key Responsibilities
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Translate the CEO’s strategic direction into practical development plans and measurable initiatives.
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Assess existing processes, structures, and systems, and identify opportunities for improvement.
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Lead approved initiatives to improve efficiency, service quality, costs, and coordination between departments.
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Develop performance indicators and dashboards, monitor progress, and follow up on corrective actions.
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Work with Operations and the Project Management Office to improve contract and project delivery.
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Support improvements to governance, policies, responsibilities, and delegated authority.
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Lead change management activities, including communication, stakeholder engagement, and training coordination.
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Support digital transformation and process automation with Technology and Information Technology.
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Prepare business cases and feasibility assessments for proposed improvements.
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Report results, risks, and decisions requiring approval to the CEO.
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Authority:
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Lead approved development initiatives within delegated authority and budgets. Department managers retain responsibility for their daily operations unless otherwise formally assigned.
Requirements
Education and Certifications:
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Bachelor’s degree in Industrial Management, Business Administration, Industrial Engineering, or a related field.
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PMP certification preferred.
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CCMP or an equivalent change management certification preferred.
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Executive education in leadership or organizational change is an advantage.
Experience
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At least five years of relevant experience, C-level, in organizational development, transformation, management consulting, or program management.
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Experience leading multidisciplinary teams and working with senior executives.
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Practical experience in process improvement, governance, organizational restructuring, and performance management.
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Experience delivering transformation initiatives from planning through implementation and measuring results.
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Experience preparing feasibility studies and business cases.
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Experience in digital transformation, ERP systems, partnerships, or service delivery improvement is an advantage.
Skills
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Strong analytical, planning, and problem-solving skills.
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Ability to lead change and coordinate effectively across departments.
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Ability to define performance indicators and assess costs, benefits, and risks.
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Strong communication, presentation, and stakeholder management skills.
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Ability to turn recommendations into measurable improvements.
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Proficiency in Arabic and professional working proficiency in English.
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Reports to: Chief Executive Officer