Organizational Change Manager (OCM)

Job title: Organizational Change Manager (OCM)

About the Role The Organizational Change Manager (OCM) will play a key role in the consulting team as we continue on our high-growth journey while delivering consulting projects to Fortune 1000 clients. With increased project complexity, you will work closely with customers to strategically manage organizational change during the implementation journey. You will lead OCM programs for multiple customers, refine and develop the OCM approach, methodology, deliverables and playbooks, and engage with customer leadership to ensure effective execution. You will assess conflicts/risks and become a trusted adviser, building strong relationships with clients and internal stakeholders, leading a team to deliver the highest level of customer value and satisfaction.

What You'll Do

• Provide leadership and execution on multiple OCM projects and initiatives, as well as manage strategic OCM efforts, as needed.
• Advise and influence project timelines based on change management needs.
• Work closely with business partners to better understand specific OCM requirements.
• Research, recommend, create business cases, and implement tools and technologies to support OCM initiatives.
• Identify and manage resistance.
• Provide leadership for internal and external OCM resources in executing Change Management strategy.
• Create and implement a process for evaluating the change effort of projects and work with the Portfolio team on using this in project forecasting, planning & prioritization.
• Serve as an active member of the Organizational Change team providing feedback, gaps, concerns as well as taking part of creating solutions.
• Be involved in leadership that delivers the highest level of customer value and satisfaction.

What We're Looking For

• Bachelor's and/or Master's Degree.
• 10+ years of progressive end-to-end organizational change management delivery experience working with external clients.
• Demonstrated experience as an organizational change management practitioner.
• Experience working on transformation projects, preferably in a fast-paced consulting / professional services set-up.
• Organizational change management experience in implementation of large, complex ERP systems is highly preferred.
• Experience in leading and mentoring people as part of the project life cycle and creating excellence/key standards within the team.
• Excellent communication and presentation skills, both written and verbal; exceptional interpersonal and client skills with senior level executives.
• Demonstrated leadership, client management, project management and business development skills.
• Able to work independently in a fast-paced environment.
• Willingness to travel.

Nice to Have

• ERP implementation experience is highly preferred (if not already covered above).

Compensation & Benefits

• Competitive salaries based on education and experience.
• International exposure and a chance to work with global clients including some of the largest multinationals.
• Training and mentoring on latest business and sector practices based on market requirements.
• Opportunity to work with and learn from an international team of industry specialists.
• Performance based bonuses and increments.
• Promotions and opportunity to move across service lines.
• Full/Partial funding of industry certifications and skill development programs.
• Dynamic and multicultural work environment.
• Leadership opportunities.
• Paid time off and holidays.
• Communication and connectivity reimbursements.