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Order Management Specialist

Harvey Nash
Plano, TX 75023, United States
On-siteUSD 40 - 42 / hour

About this role

Order Management Specialist

Req #: 141532

Job Id: 8485-1

Category: Logistics / Transportation

Job Type: Contract

Job Status: Full Time

Experience Level: Experienced (Non-Manager)

Salary

$40 to $42 per hour

Location

TX, Plano 75023

Summary: We’re in search of an Order Management Specialist to ensure orders are successfully received and submitted in NERP via EDI, SPACE, or manual methods, adhering to Client's policies and agreements. 3-5 years of experience in order management or a related field and proficiency in SAP and EDI for order processing.

Here are some of the specific details:

Job Title: Order Management Specialist Location: Plano TX 75023 Duration: 12 Month contract with possibility of extension Status: Onsite

Role & Responsibilities:

  • Ensure orders are successfully received and submitted in NERP via EDI, SPACE, or manual methods, adhering to Client's policies and agreements.
  • Manage account portfolio, handle purchase order revisions, track delivery dates, verify and adjust PO prices, and process sales returns in alignment with company policies.
  • Update and maintain customer and order data, ensuring data integrity and accuracy.
  • Review and validation price adjustment chargeback claims with finance and Sales.
  • Point of contact to help identify and resolve discrepancies or issues related to orders, including addressing customer inquiries and concerns promptly and effectively.
  • Work closely with sales, supply chain, logistics, and customer service teams to ensure timely and efficient order fulfillment.
  • Generate reports on open orders, price discrepancies, shipped orders, and aged orders.
  • Assist the team on various projects as needed.

Skills

  • Bachelor's degree in a related business field.
  • 3-5 years of experience in order management or a related field.
  • Proficiency in SAP and EDI for order processing.
  • Advanced skills in Microsoft Office Suite (Excel, Word, PowerPoint).
  • Strong written and verbal communication skills.
  • Problem-solving and critical thinking abilities.
  • Ability to multitask efficiently and work under pressure.
  • Self-motivated and capable of working independently.
  • Knowledge of builder systems, such as Supply Pro and KOVA

Top skills:

  • SAP

  • Financial Analysis

  • Process Improvement

  • A reasonable, good faith estimate of the minimum and maximum for this position is $40 to $42/hour

About us:

  • Harvey Nash is a national, full-service talent management firm specializing in technology positions. Our company was founded with a mission to serve as the talent partner of choice for the information technology industry. Our company vision has led us to incredible growth and success in a relatively short period of time and continues to guide us today. We are committed to operating with the highest possible standards of honesty, integrity, and a passionate commitment to our clients, consultants, and employees. We are part of Nash Squared Group, a global professional services organization with over forty offices worldwide. For more information, please visit us at harveynashusa.com

  • Note: This version removes formatting, contact details, apply sections, and any HTML elements.

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