About this role
Job title: Order Management Specialist
About the Role The Order Management Specialist supports the end-to-end processing of customer orders from entry through delivery, inventory management, and revenue recognition. You will operate within established processes under supervision to ensure timely delivery and compliance with contractual, billing, and regulatory requirements.
What You'll Do
- Execute order management transactions in accordance with established standard processes and frameworks.
- Process orders for billing and revenue recognition following documented instructions and procedures.
- Maintain accurate order documentation aligned with contract, billing, and compliance requirements.
- Perform daily standard work to support key order management KPIs.
- Execute closure activities for partial and concession shipments.
- Collaborate with internal teams to ensure smooth order handoffs and issue resolution.
- Develop knowledge of order management systems, policies, and revenue recognition principles.
What We're Looking For
- Degree in Business Administration, Supply Chain, or a related field.
- 3-5 years of experience in supply chain, operations, or the healthcare industry.
- Proficiency in Microsoft Office (Excel, Outlook); experience with ERP systems (e.g., Oracle).
- Working proficiency in English (written and verbal).
- Strong attention to detail, execution focus, teamwork and collaboration, with openness to feedback.
- Eagerness to learn and develop new skills.
Compensation & Benefits
- Relocation Assistance Provided: No