Orchard - Producer (Health/Pharma industry)

Orchard - Producer (Health/Pharma industry)

Company Description

At Orchard, we believe creativity and technology should work hand-in-hand to invent better outcomes. We’re Australia’s leading health and wellness agency, blending modern marketing with science and powered by deep digital experience. Our work wins effectiveness awards and, more importantly, creates meaningful change for patients, HCPs, and the brands we partner with.

We’re a fun, hardworking team that leaves egos at the door. Past that door? A collaborative studio filled with inspiring people, big ideas, and yes, free crumpets.

Job Description

As Producer, you’ll run fast-paced campaigns for one of our key health clients, taking print and digital assets from brief to final delivery. You’ll work day-to-day with the client and our creative, medical writing and studio teams to get compliant, high-quality work out the door on time and on budget.

Role & Responsibilities

Campaign Production

• Run campaigns end-to-end across print and digital (e.g. detail aids, leave-behinds, posters, DM, banners, EDMs, Approved Emails, social assets)
• Turn briefs into clear production schedules with milestones, review rounds and approval gates
• Brief creative, studio and medical writing teams clearly and keep work moving through the agency
• Manage multiple jobs at once at pace without losing detail
• Run WIPs and status updates with the client and internal team

Print & Digital Delivery

• Manage print production with external suppliers, including specs, quotes, proofs, press checks and delivery
• Make sure digital assets meet platform specs and are QA’d before release
• Keep version control tight across formats, sizes and markets
• Be the quality gatekeeper. Nothing goes to the client unless it meets Orchard’s standards.

Client

• Be the day-to-day contact for the client’s brand team on campaign jobs
• Communicate status proactively and flag issues early, with options
• Know the client’s brands, claims and approval requirements well enough to anticipate problems before they hit the schedule

Healthcare Compliance

• Manage MLR workflows in line with the Medicines Australia Code and TGA requirements
• Route and track materials through Veeva PromoMats/Vault (or client equivalents) with clean documentation
• Build realistic timelines around medical/legal review cycles so approval gates don’t become delivery delays

Financial Management

• Create estimates for new briefs and manage job budgets with discipline
• Track scope and raise change requests promptly when briefs change
• Make sure all work is charged accurately and jobs are profitable on completion
• Flag budget variances to Account Director early

Ways of Working & Tools

• Use Orchard’s tool suite (Workbook, Jira, PageProof, Confluence) to traffic work and keep documentation current
• Keep Jira tickets clean and accurate
• Use AI tools to speed up status reporting, QA checklists and documentation

Qualifications

• 4+ years’ production or account management experience in a creative, digital or health agency (preferred)

• Hands-on print production experience, including working directly with printers and suppliers

• Experience delivering digital assets across multiple channels and formats

• Working knowledge of MLR cycles and Veeva (or similar approval platforms)

• Thrives on volume and tight turnarounds without dropping quality

• Strong organisation and attention to detail

• Clear, confident communicator with clients and internal teams

• Comfortable with estimates, budgets and timesheets

• Available to start immediately preferred

• Additional Information

• Orchard Marketing is part of the Enero Group. As a Group, we proudly acknowledge the traditional custodians of the land on which we operate, the Gadigal People of the Eora Nation. Our Innovate, Level 2, RAP endorsement aims to nurture, develop, encourage, and include Aboriginal and Torres Strait Islander talent, partners, and advisors both in our own agency, and across the broader industry. As such, we encourage peoples of all backgrounds to apply.

• A Little About Orchard

• We offer an awesome, fun working environment full of culture and energy. We leave our egos at the door and past that door is a super cool office space filled with inspiring people and free crumpets.

• We pride ourselves on our work, as well as our focus on a healthy work / life balance. We’re 100% committed to you, your career at Orchard and your continued professional and personal development. We offer a rich array of internal and external structured training and education courses as well as ongoing individual wellbeing support through our Employee Assistance Program.

• Orchard Marketing is part of the Enero Group. As a Group, we proudly acknowledge the traditional custodians of the land on which we operate, the Gadigal People of the Eora Nation. Our Innovate, Level 2, RAP endorsement aims to nurture, develop, encourage, and include Aboriginal and Torres Strait Islander talent, partners, and advisors both in our own agency, and across the broader industry. As such, we encourage peoples of all backgrounds to apply.