Oracle ARCS (Account Reconciliation Cloud Service)

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This is a remote position.

Job Description

Senior Consultant – Oracle ARCS (Account Reconciliation Cloud Service)

Role Summary

We are looking for a Senior Oracle ARCS Consultant to lead the design, configuration, and support of the Account Reconciliation Cloud Service within a Managed Services engagement. This role owns end-to-end ARCS delivery — from solution architecture and enhancements to incident resolution and stakeholder management — acting as the primary technical and functional expert for the client's reconciliation processes.

Key Responsibilities

• Solution Ownership

• Lead design, configuration, and optimization of ARCS: reconciliation types, formats, profiles, rules, workflows, and transaction matching

• Architect complex auto-reconciliation logic, matching rules, and tolerance frameworks for high-volume/high-risk accounts

• Own the integration layer between ARCS and source systems (Oracle EBS/Fusion, SAP, other GL/ERP) using EPM Automate, Data Management/FDMEE, or REST APIs

• Drive continuous improvement — identify manual reconciliations for automation and reduce reconciliation cycle time

• Managed Services Delivery

• Act as L2/L3 escalation point for incidents, service requests, and change requests within SLA

• Manage ticket queues, prioritize critical/period-end issues, and ensure root-cause resolution (not just workarounds)

• Support month-end/quarter-end/year-end close cycles, monitoring reconciliation completion status and driving exception resolution with business users

• Own change management for configuration updates, enhancements, and minor CRs, including impact assessment and testing

• Coordinate quarterly Oracle patches/updates — assess impact, test in non-prod, and manage regression testing

• Governance & Stakeholder Management

• Present service performance, open risks, and improvement roadmap in governance calls (weekly/monthly)

• Maintain SOX-compliant documentation: configuration records, SOPs, RACI, and audit evidence for reconciliation controls

• Mentor junior team members/analysts on ARCS configuration and support processes

• Liaise directly with client Controllership, R2R, and IT teams as a trusted advisor

• Required Qualifications

• Bachelor's degree in Finance, Accounting, or Information Systems (CA/CPA/MBA a plus)

• 6–10 years in finance systems, with 4+ years hands-on Oracle ARCS implementation and support experience

• Proven experience delivering under a Managed Services / Shared Services model with SLA accountability

• Strong grasp of GL accounting, balance sheet reconciliation, and close processes

• Hands-on expertise in Oracle EPM Cloud suite (ARCS; exposure to FCCS/EPBCS/TRCS a plus)

• Proficient in Data Management/FDMEE, EPM Automate, and integration troubleshooting

• Working knowledge of SQL for data validation and issue diagnosis

• Experience supporting SOX/internal audit reconciliation controls

• Strong stakeholder management and client-facing communications skills

• Preferred Skills

• Oracle ARCS/EPM certification

• Experience leading ARCS implementations or migrations (not just support)

• Exposure to RPA or broader R2R/Finance Transformation initiatives

• Prior experience in a global delivery/GBS environment supporting multi-geography clients

• ITIL familiarity (incident/change/problem management)