About this role
Job title: Optical Engineer III
About the Role Astreya is seeking an Optical Engineer III to monitor networks and troubleshoot issues to ensure guaranteed performance and capacity for our products. This role involves solving a wide range of problems, collaborating with cross-functional teams, and contributing to automation and process improvements.
What You'll Do
- Monitor Optical Long Haul and Metro networks and troubleshoot a variety of issues in a timely manner.
- Perform fault isolation based on the troubleshooting outcome.
- Coordinate with smart hands and optical equipment manufacturers to resolve issues and restore service.
- Work cross-functionally and cross-regionally with other optical and network operational support teams.
- Partner with and escalate to various internal teams in pursuit of restoring service and limiting impact.
- Manage and escalate critical events while communicating clearly and concisely.
- Document and optimize operational processes and procedures.
- Contribute to the creation of monitors, alerts, dashboards and metrics to drive continuous improvements.
- Identify areas for automation and create or participate in the solution with scripting or coding skills.
- Support deployment, move, add, change teams.
- Partner with audit teams to ensure accurate inventory and documentation.
- Document and follow RMA processes and procedures for all relevant vendors.
- Detect and diagnose various error/failure conditions across an array of server types.
- Other duties as required.
What We're Looking For
- Bachelor’s degree (B.S./B.A) from four-year college or university and 5 to 8 years’ related experience and/or training; or equivalent combination of education and experience.
- Networks with senior internal and external personnel in own area of expertise.
- Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
- Experience working with geometrical and physical optics, radiometry and lens design.
- Understanding of optical design and tolerance analysis.
- Deep understanding of stray light analysis and non-sequential ray trace tools.
- Knowledge about building and testing optical systems.
- Excellent communication and teamwork skills.
Nice to Have
- Experience with laser systems.
- Experience with CAD software.
- Understanding of design for manufacturing and/or assembly.
Compensation & Benefits
- Not disclosed.