About this role
Job title: Operations Technologist
Description: Factorial is hiring an Operations Technologist to optimize and automate our marketing and sales operations as part of the Global RevOps team. You will develop automation scripts in JavaScript, streamline processes, and help scale our data flows across marketing platforms.
What You'll Do
- Develop and maintain automation (JS) scripts to streamline marketing processes, including data management, campaign execution, and overall systems optimization.
- Utilize tools like Zapier and develop custom-coded solutions to create scalable processes and automate repetitive tasks.
- Integrate various marketing platforms (CRM, email marketing, analytics tools, etc.) through APIs to ensure seamless data flow and synchronization.
- Troubleshoot integration issues and implement solutions to optimize performance.
- Support the setup, execution, and optimization of marketing campaigns across multiple channels.
- Work closely with cross-functional teams to understand their needs and deliver effective technical solutions.
- Communicate complex technical concepts to non-technical stakeholders in a clear and concise manner.
- Produce and maintain detailed documentation.
- Identify opportunities for process improvement and proactively suggest and implement solutions.
- Stay up-to-date with the latest marketing technologies and best practices to continuously enhance our marketing operations.
What We're Looking For
- You're operations focused and a technology geek.
- Experience with scripting languages (e.g., Python, JavaScript) and familiarity with RESTful APIs.
- Previous experience with CRMs (preferably with modern cloud platforms).
Nice to Have
- Experience with Zapier or other automation platforms to connect tools and automate workflows.