Operations Team Member-Eldoret Java Branch

Operations Team Member-Eldoret Java Branch

Job Type Full Time Qualification KCSE

Experience

• Location Eldoret

• Job Field Food, Beverage and Hospitality

• Duties & Responsibilities

• Deliver food orders from the kitchen to tables promptly and accurately.

• Ensure food presentation, temperature, and quality meet restaurant standards.

• Communicate with kitchen and service staff regarding order status and guest needs.

• Maintain the cleanliness of the waiter stations and the restaurant.

• Always follow food safety and sanitation guidelines.

• Assist with restocking condiments.

• Support opening and closing duties as assigned depending on the business dynamics.

• Maintain a clean, tidy, and working tables at all times. Presenting a variety of menu options and take lead on suggestive selling based on customer preferences.

• Consistently follows the set Standard Operating Procedures (S.O.Ps) during production.

• Taking orders and delivering them to the table neatly and accurately in accordance to the ticket specification and presenting bills on time and accept payment.

• Cleaning of pots, pans, cutlery, crockery, guest and staff toilets, equipment/machines and sanitization of the general kitchen.

• Ensure proper waste management by disposing of bins and cleaning of grease traps.

• Food preparation, presentation, correct storage, and production of the right quality.

• Assist the wait staff during busy shifts to reduce the customer wait time and ensure all meals are served hot and fresh.

• Cleaning of guest and staff washrooms.

• Cleaning and sanitization of the general kitchen.

• Ensure proper waste management by disposing of bins and cleaning of grease traps.

• Correct use of detergent.

Qualifications

• Must be a good planner, ability to think and make quick decisions under pressure, strong interpersonal and problem-solving abilities.

• Must be flexible, a team player, highly responsible & reliable.

• Must be customer-oriented and have excellent customer care techniques and application.

• Ability to upsell and inform our guests about new menu products.

• Must be result-oriented, self-driven, articulate, and pro-active.

• In-house training in service.

• 6 months working experience as a certified Java House Staff. Ability to work under pressure and long hours.

• Must have a KCSE certificate with a mean grade of C plain.

• Must be interested in the hospitality industry.

• Deadline: Nov 12, 2026