About this role
Building Safety, Compliance & Home Services
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Join Magna as an Operations Support Administrator: deliver calm, precise admin and friendly, customer-focused housing support from home, in a collaborative, supportive team.
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£17,304 per annum plus additional benefits.
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24 hours per week (Monday, Tuesday, Thursday and Friday 8.30am-2.30pm with flexibility for change).
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Location: Home-based with occasional travel to Magna offices.
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Fixed Term role for 9-10 months (maternity cover)
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Closing date for applications: 09/10/26 (Midday)
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Estimated start date 16th November 2026
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Please be aware that we are unable to provide Visa Sponsorship against this role. Applicants must already have the legal right to work and reside in the UK without the need for Employer Sponsorship.
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At Magna, our vision is to create great homes together. We have ambitious plans, and are seeking creative, aspirational, and talented people to join our fast paced, adaptable, and highly collaborative environment.
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The role & what you take care of:
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We are seeking an enthusiastic, motivated and proactive Operations Support Administrator to join our team of Housing professionals. In this role, you will work closely with colleagues who are dedicated to excellent customer service and maintain our company’s core values and standards of excellence. Your responsibilities will include providing essential administrative support to ensure data is processed efficiently, accurately, and reliably. Our main goal is to handle all customer interactions swiftly and effectively, making sure each contact results in an outstanding experience from start to finish.
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Providing administrative support, to enable the team to process data efficiently, accurately and reliably.
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Provide general admin support for letter sending and appointment/diary management.
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Ensure all customer contact is managed and responded to by yourself or the relevant team member.
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Working as a team multiskilling across the department to support other team members where needed.
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Saving and processing various team’s certification, alerting the team member responsible to any further action required.
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Assist with meeting minutes and assist with the smooth transition of any AI software to achieve this automatically.
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Other data gathering, management and processing projects that may arise.
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What you need to be successful:
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Experience working in a fast-paced environment, great with working remotely (working from home) as well as in a team.
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Happy to engage with all areas of the business to achieve a one team approach.
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A good eye for detail, providing care and attention when handling data.
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Demonstrates excellent communication abilities when seeking assistance and collaborating with various departments within the organisation
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Efficient time management, managing your own time to ensure that all work is prioritised accordingly and managed within the respective timelines.
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Good use of excel and data management.
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Applicants with transferable skills are encouraged to apply.
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Magna reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application early.
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Department
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Building Safety, Compliance & Home Services
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Role
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Operations Support Associate
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Location
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Home-based with occasional travel
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Yearly salary
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£17,304
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Employment type
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Contract
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Closing date
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09 October, 2026
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Closing time
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Midday
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Job profile
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Competitive annual leave entitlement which increases progressively
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Company sick pay
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Pension matched up to 8%
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Learning and Development
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Mileage
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Agile working
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Paid day a year to volunteer
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Parental leave
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Wellbeing Portal
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Colleague Engagement Group
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Rental / Stamp Duty Loan
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Credit Union
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Employee Assistance
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Health Care Cash Plan
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Discounts on entertainment and shops
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We pride ourselves on providing an excellent working environment and great benefits. We look after those who work for us as we understand that without the commitment of our colleagues, we would not be able to provide the fantastic range of services to our customers.
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We’re proud to be a community-based housing association, providing homes and services to people in the South-West. We’re here to understand our customers’ needs and create places where they feel safe, belong, and can build a future.
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Founded in
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1993
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Co-workers
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500
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Building Safety, Compliance & Home Services
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Home-based with occasional travel
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Join Magna as an Operations Support Administrator: deliver calm, precise admin and friendly, customer-focused housing support from home, in a collaborative, supportive team.