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Operations Supervisor

HelloRache
Brooklyn, New York, United States
On-site

About this role

About the Role The Operations Supervisor in the Security department oversees daily facility operations, with a focus on security and related support functions. This role reports to the Security Director and requires relevant certifications to ensure safety and compliance. What You'll Do

  • Oversee daily operations in the facility across departments, including social services, maintenance, and primarily security
  • Monitor security operations and respond to incidents as needed
  • Train and supervise security staff, ensuring high performance and adherence to procedures
  • Coordinate with the Security Director and other departments to maintain safety and service delivery
  • Maintain required certifications and ensure readiness for audits and inspections What We're Looking For
  • Valid NYS Fire Guard Certification (F02) and Certificate of Fitness (F80); First Aid/CPR required
  • High school diploma
  • 3+ years of security/management experience preferred
  • Ability to perform physical tasks and lead security staff
  • Experience with CCTV is a plus Nice to Have
  • Prior experience managing security teams and coordinating across departments
  • Familiarity with CCTV operations and facility security systems

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