Operations Supervisor

Operations Supervisor

First Student | Serving New Haven Public Schools

Salary: $72,500–$79,000 annually Schedule: Monday–Friday, 10:00 a.m.–7:00 p.m. Weekend Availability: On call as needed Work Location: On-site in New Haven, CT

Keeping a school transportation operation running takes someone who can organize the work, support drivers, and make decisions when plans change. First Student is hiring an Operations Supervisor to help lead daily service for New Haven Public Schools.

You’ll work closely with the Manager, dispatchers, drivers, and maintenance team to keep buses ready and routes covered. If you have transportation experience and are ready to take on more responsibility, this position offers an opportunity to build your management career.

Pay and Benefits

• $72,500–$79,000 annual salary
• Medical, dental, and vision coverage
• 401(k) retirement savings plan with company match
• Paid time off and paid holidays
• Employee Assistance Program for personal and work-related support
• Employee discounts through PerkSpot
• Access to earned wages before payday through Chime MyPay at Work
• Salt Rewards Program for employee savings and rewards
• Training and career advancement opportunities within operations and management Benefits and programs are subject to eligibility and applicable plan terms.

What You’ll Do

• Supervise daily bus operations and help maintain safe, dependable service.

• Promote safe work practices, address concerns, and take corrective action when needed.

• Ensure drivers have the paperwork needed to complete their routes.

• Collect completed charter paperwork and provide it to the Manager for processing.

• Assign drivers and vehicles for field trips and charter service.

• Help drivers establish route descriptions under the Manager’s direction.

• Coordinate with drivers and maintenance staff to ensure scheduled fueling and mechanical work are completed.

• Support dispatch and help resolve daily coverage and service issues.

• Review employee time sheets before submission to payroll.

• Assist with training sessions, school-year kickoff meetings, and employee communication.

• Attend disciplinary meetings with the Manager.

• Communicate with school officials on routine operational matters as assigned.

• Ensure routes meet applicable state, local, and customer requirements.

• Provide occasional bus-driving coverage when necessary and appropriately licensed.

• Assist with oversight of smaller operations under the Manager’s direction.

• What You’ll Need

• Three to five years of transportation industry experience

• Good supervisory skills and the ability to provide clear direction

• Strong communication, organization, and interpersonal skills

• Computer proficiency

• Ability to manage changing priorities and follow through on daily responsibilities

• Availability to work Monday–Friday, 10:00 a.m.–7:00 p.m., with weekend on-call responsibilities as needed

• This position is subject to DOT drug testing and a physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.