Operations Supervisor-Cross Roads

Victoria’s Secret & Co.

Operations Supervisor-Cross Roads

Pay Range: $16.75 – $20.10 Brand: Victoria's Secret Location: Saint Cloud, MN Location Type: On-site Job Area: Store: Management Employment Type: Full-time Job ID: 04NLY

Why You Belong Here

At Victoria’s Secret & Co, you’ll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You’ll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy.

We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you’ll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.

Role Overview

Your Experience

Benefits

Location

Role Overview

Description

• A Victoria’s Secret & Co Operations Supervisor is a values-based leader who supports operational execution and store readiness. This role reports to the Store Manager or Assistant Store Manager, as assigned.

Key Responsibilities

• Executes shipment, replenishment, and stock organization

• Maintains back-of-house standards and inventory accuracy

• Supports cleanliness, safety, and compliance

• Identifies and escalates operational issues

• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business

• Store Leadership Expectations

• Leading and demonstrating company values

• Executing the role of the Head Coach through coaching, zoning, team selling, and personal selling

• Coaching & development of associates and leaders

• Executing Daily Work Force Management actions

• Maintaining visual merchandising standards

• Collaborating with cross-functional partners to ensure seamless execution

• Leading and modeling behaviors that link to leadership competencies

• Demonstrating and leading company policy and procedures

• Additional duties as assigned

• Minimum Salary: $16.75

• Maximum Salary: $20.10

• VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.

• Your Experience

Qualifications

• Passion for Victoria’s Secret Brand and the ability to drive customer satisfaction and loyalty

• Strong attention to detail and execution

• Ability to work in a fast-paced environment

• Ability to coach in real time

• 1–2 years retail experience preferred

• Ability to work nights, weekends, and a flexible schedule

• Ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, kneeling, walking, and prolonged standing as part of daily tasks

• Ability to use technology (headsets, mobile devices, computers)

• We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws.

• An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

Benefits

• Paid parental leave to bond with your new addition

• 401(k) savings plan with company match

• Merit increases and performance bonuses

• On-the-spot recognition and rewards for a job well done

• Employee stock purchase program

• Merchandise discounts

• Medical, dental, vision, and pharmacy coverage

• Tuition reimbursement

• Commuter benefits

• Paid parental leave to bond with your new addition

• 401(k) savings plan with company match

• Merit increases and performance bonuses

• On-the-spot recognition and rewards for a job well done

• Employee stock purchase program

• 40% merchandise discounts & free product

• Medical, dental, vision, and pharmacy coverage

• Tuition reimbursement

• Employee Assistance Program, including those who live with you

• Commuter benefits

Location

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Would you like to know what it’s like to work at Victoria’s Secret & Co.? Take a closer look at our unique employment culture.

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Why do our people love working here?

Previous

Working for VS&Co has taught me so much about business leadership. I am thankful and proud that I have been able to be a part of this organization and the opportunity to grow my career here!

David C. District Manager

Building genuine connections with your team is just as important as the connections we make with our customers. A team’s culture truly impacts the customer experience and plays such a huge part in overall store performance. A strong and positive culture benefits everyone

Libby L. Store Manager

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Building genuine connections with your team is just as important as the connections we make with our customers. A team’s culture truly impacts the customer experience and plays such a huge part in overall store performance. A strong and positive culture benefits everyone.

Libby L. Store Manager

Previous

The strength of the team is each individual member. The strength of each member IS THE TEAM!

I will be going on my 29th year of employment this May 2026. I enjoy my job but I have to say over the 29 years, I’ve seen a lot of changes! My experience has allowed me to see both good and challenging moments in the business, but no matter what we’ve always gotten the work done. I love the people I work with and have made a lot of friends. My favorite thing about this job is having goals and challenges along the way. All in all, I have enjoyed my years with the company.

Laraine L. Merchandise Processor

I was hired in 2014 as a seasonal MP during fall peak season at DC5. Once I was converted to a core associate, I joined the training team and learned I’m very passionate about helping others learn new skills and become successful. The leaders of the training team saw my passion and helped me develop the skills necessary to become a training facilitator. I am very grateful to have had mentors who helped me grow as a leader and achieve my career goals. To help me continue to develop my skills, I also had access to classes offered by the Learning and Development teams. In 2017 I became a core operations group lead , and I am now a core operations supervisor at DC6.

I love this company and my job! I love our culture and am very passionate about our core values. There are opportunities for everyone here; if you come to work with us and have a desire to grow your career here, this company supports the development of talent.

Lynne D. Supervisor, Distribution Centers

I love my job because of leadership’s dedication to company values and culture. This company wide commitment creates a safe, thriving atmosphere where I’ve had unlimited opportunities to learn and grow in my career. The mentorship I have received in my few years of working here has been invaluable, and I am sincerely thankful for the encouragement and trust that has allowed me to thrive. We are truly better together, and Inclusion & Belonging is without a doubt everything!

Ryan A. Oper