Operations Supervisor

Job title: Operations Supervisor

About the Role Join BRINKS as an Operations Supervisor for night shifts, reporting to the Operations Manager. You will oversee outside and vault operations at the Sydney branch, lead a team, and drive process improvements while ensuring security and compliance. This role offers hands-on leadership across runs, vault operations, and staffing decisions.

What You'll Do

• Oversee the daily activities of the runs and vault, itinerary adjustment; preparation, receiving and shipment parcels and verify incoming/outgoing liabilities.
• Supervise the daily activity of the Vault and ensure compliance.
• Maintain required security standards and check inventories daily.
• Ensure Productivity Standards for Customer Service Response Times & Cash in Transit are continually met and ensure all procedures and processes are performed in accordance with the General Security Regulations.
• Promote a positive work environment, with a focus on employee relations and diversity.
• Participate in selection of candidates to be part of your team and ensure staffing levels are maintained.
• Ensure grievances are addressed, make recommendations for disciplinary actions, and administer applicable Collective Bargaining Agreements.
• Investigate workplace vehicle accidents and personal injuries and provide a report of investigation findings to appropriate internal and external authorities while also making recommendations for preventative corrective actions.
• Provide direction and allocation of resources.

What We're Looking For

• You have previous experience within transportation and logistics, a unionized environment, the armoured car industry or similar environment.
• You have excellent communication and organizational skills.
• A good analytical proficiency with a strong customer focus and orientation.
• You can manage conflicts directly, cooperatively and with attention to detail.
• You have proven leadership abilities and can make accurate and logical decisions.
• You are self-motivated and resourceful with the ability to motivate others.
• You have previous experience with Power BI and Business Objects.
• You have intermediate to advanced skill in Microsoft Excel.
• A valid Driver's License and Possession and Acquisition License ("PAL") for both Restricted and non-Restricted, or the ability to obtain one within six months of taking this position.
• Flexible with your availability to specifically cover nights.