Operations Supervisor - 7am Start

Job title: Operations Supervisor - 7am Start

About the Role Leads distribution center operations by managing teams, driving performance across safety, quality, and productivity metrics, and ensuring efficient day-to-day execution. Coaches and develops staff while improving processes. Ensures compliance, strong customer service, and operational excellence in a fast-paced environment.

What You'll Do

• Directs Operations activities and teammates for one or more functions within a Distribution Center (DC).
• Manages teammate time, attendance, and schedules (work shift, vacation) for assigned functional area(s).
• Provides proactive performance feedback to teammates, coaching and corrective action where needed.
• Oversees training, ensuring teammates receive appropriate training for their assigned job functions.
• Makes succession planning recommendations, assisting in identifying, attracting, developing, coaching, and retaining talent.
• Works with Operations leadership to execute initiatives to improve DC metrics that drive financial performance.
• Recommends expenses and capital investments for assigned functions.
• Responsible for achievement of assigned functions’ Key Performance Indicators in Safety, Quality, Productivity, and Turnover.
• Makes recommendations and implements customer service for assigned functions, resolving issues relating to service quality, pick/pack and ship requirements, and deliveries. Coordinates with local Account Management, Transportation, Client Engagement Center (CEC), and Corporate Operations as needed.
• Supports and implements the conversion of new customers at the DC to ensure successful implementation of new business.
• Supervises assigned functions’ adherence to company developed SOPs/WIs for warehouse management and transportation.
• Supports the monitoring and reporting of assigned functions’ performance, assisting with implementing root cause analysis to improve teammate relations, customer quality, and operational efficiency.
• Ensures adherence to regulatory requirements regarding scheduled drugs, hazardous material, dating merchandise, storage requirements and reporting agencies (DOL, DEA, FDA, OSHA, etc.). Acts as the Designated Representative (DR) for the DC where required by licensing and compliance laws/regulations.

What We're Looking For

• Bachelor’s degree required (or equal level of work experience).
• 3+ years of professional supply chain or warehouse operations experience with demonstrated leadership capability (preferably in healthcare/medical/medical device).
• Knowledge of supply chain management, logistics, distribution, and/or warehouse management best practices.
• Financial acumen including prior profit and loss responsibilities.
• Ability to work fast and effectively within a matrix environment.
• Demonstrated leadership potential and people management skills with the ability to lead, coach and mentor all levels of teammates.
• Proven team building skills, with the ability to motivate and direct the team.

Nice to Have

• Experience within the healthcare/medical/medical device industry.

Compensation & Benefits

• Salary: $70,000 per year plus annual incentive bonus up to 10%.
• Benefits include Comprehensive Healthcare Plan (medical, dental, vision) on day one, Educational Assistance, Employer-Paid Life Insurance and Disability, Voluntary Supplemental Programs, HSA and 401(k), Paid Leave, and Well-Being resources (TAP, Calm Health, Cancer Resources Services) and discounts.