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Operations & Regulatory Support Executive

WSAudiology A/S
Singapore
On-site

About this role

Operations & Regulatory Support Executive

What you will do

Process custom orders and repair requests accurately and in a timely manner

Scan and submit customer ear impressions to production for manufacturing activities

Coordinate with Production, Audiologists and Customer Service teams to clarify and expedite orders and repairs

Verify repair orders and ensure smooth progression through operational workflows

Maintain ERP master data including export labels, sales add-ons and repair replacement information

Prepare, maintain and archive product registration documentation to support regulatory submissions.

What you bring

Experience

  • 1-3 years of experience in administrative support, order processing or related operations functions

  • Diploma or equivalent qualification in Business, Logistics, Science or a related field

  • Experience using Microsoft Office applications, particularly Microsoft Excel

  • Strong attention to detail with good organisational and time management skills

  • Ability to work independently and collaborate effectively with cross-functional stakeholders.

  • Who we are

  • At WSA, we provide innovative hearing aids and hearing health services.

  • Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

  • With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

  • Sounds wonderful? We can't wait to hear from you.

  • WSA is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

  • Department

  • Sales

  • Role

  • Customer Service / Technical Support

Location

Singapore

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Operations & Regulatory Support Executive

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