About this role
About the Role LEONI is seeking an Operations Quality Manager to manage and supervise the Operations Quality organization according to defined objectives and KPIs, identify improvement opportunities, ensure governance adherence, and lead the team to deliver high-quality results across operations. The role includes planning team activities, defining objectives, and supporting the professional development of direct reports to drive continuous improvement across the production network. What You'll Do
- Manage and supervise the Operations Quality org unit according to defined objectives and KPIs.
- Identify potential improvements in area of responsibility, offer consulting and contribute to improving service delivery.
- Take responsibility for standard & governance adherence and process execution.
- Lead direct reports in the area of responsibility.
- Plan regular team activity to cover all activity stages and respond to requests received.
- Define team members’ objectives, tasks and responsibilities, provide clear instructions, monitoring and evaluation of results.
- Identify the training and development needs of direct reports, follow the subordinates' professional development and provide assistance for using newly acquired knowledge.
- Propose and apply measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth.
- Functional accountability for Operations Quality on shift level. Has the authority to stop production lines and delivery of products in case of non-conformities (or potential non-conformities) and will release them after implementing correction actions (immediate, corrective and preventive).
- Decides and supervises all the sorting activities (sorting, firewall) to protect the customer and ensure the follow-up of quality costs.
- Manages transversally the resolution of quality problems escalated by the production segments (and other segments) and/or detected by customers (reoccurring incidents, warranty returns, reds alerts) and ensures the transversalization of solutions across all production facilities. What We're Looking For
- Level of Education: University degree. Branch Of Study: Technical (Mechanical, Electrical, etc.) / Industrial Engineering / Quality / Supply Chain.
- Experience: 3 years of experience in relevant field are necessary.
- Language: French, English.
- Social competences: Communication / Social & intercultural sensitivity / Change management / Target & result orientation / Motivation & resilience / Self-organization. Nice to Have
- (Not specified in the posting) Compensation & Benefits
- (Not specified in the posting)