About this role
Operations Officer Job at Platform Finance Company Limited
Platform Finance Company Limited is a licensed finance company providing financial solutions to individuals, salary earners, SMEs, and corporate organizations.
We are recruiting to fill the position below:
Job Position: Operations Officer
Job Location: Lekki, Lagos
Employment Type: Full-time
Responsibilities
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Process customer account opening and onboarding.
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Verify completeness of customer documentation.
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Perform customer KYC checks in line with approved procedures.
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Post approved transactions into the CBA.
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Process approved loan bookings and disbursements.
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Process investment bookings and liquidations.
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Process approved reversals and adjustments.
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Maintain accurate transaction records.
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Perform daily transaction checks and reconciliations.
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Follow up on incomplete customer documentation.
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Ensure transaction instructions are properly authorized before processing.
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Maintain customer transaction files.
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Generate daily operational reports.
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Escalate system errors and transaction discrepancies.
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Support customer dispute resolution by providing transaction records.
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