About this role
Operations Manager
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Operations Manager Job Type Full Time Qualification BA/BSc/HND Experience 4 - 5 years Location Lagos Job Field Administration / Facilities , Project and Program Management
Our client, a bespoke catering brand, is looking to hire an Operations Manager who will oversee the organisation’s day-to-day operations, ensuring efficiency, consistency, and seamless execution across all activities. This role bridges strategy and execution by managing systems, staff, inventory, and operational processes to maintain high-quality production while maximising productivity and profitability.
The ideal candidate is highly organised, proactive, solution-oriented, and thrives in fast-paced environments with at least 5 years of professional experience.
Responsibilities
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Develop and implement systems to monitor inventory, minimise waste, and ensure operational demands are consistently met
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Oversee and coordinate daily operations to ensure seamless workflow and timely execution of tasks.
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Plan projects, events, prep schedules, and operational timelines well in advance to avoid bottlenecks or last-minute disruptions.
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Manage staff, including scheduling, delegation, performance monitoring, and team coordination
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Provide real-time operational updates and prepare detailed weekly reports on performance and efficiency.
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Identify operational challenges quickly and implement effective solutions without unnecessary escalation.
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Ensure all operations maintain high standards of cleanliness, organisation, safety, and compliance.
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Monitor supply levels and coordinate with vendors/suppliers to maintain adequate stock availability.
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Continuously improve operational processes to increase productivity and enhance customer satisfaction.
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Support the execution of special projects and large-scale operations as required.
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Must have skills
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Attention to detail and operational efficiency
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Strong communication and interpersonal skills
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Ability to work efficiently under pressure in fast-paced environments
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Excellent problem-solving and decision-making skills
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Exceptional time management and organisational skills
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Strong leadership and team management abilities
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Adaptability and crisis management skills
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Inventory management and stock control knowledge
Qualifications
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B.Sc./M.Sc. in a business-related field or Master’s degree (MBA).
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Minimum of 4-5 years of relevant experience in operations management, preferably in retail or food manufacturing.
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Ability to create and improve operational systems and workflows
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Strong understanding of workplace hygiene, safety, and compliance standards
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Budget awareness and cost management skills
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Proficiency in reporting, scheduling, and operational planning
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Ability to anticipate challenges and proactively prevent disruptions
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