About this role
About the Role As the second-in-command within Operations, you’ll enable Manufacturing, Engineering and Supply Chain to perform at their best. You’ll own a broad portfolio including Quality (acting as Quality Manager), EHS, Facilities & PPM, Logistics, ERP/order administration and FSC clearance, and you’ll line-manage a small team with potential to take on additional functions. What You'll Do
- Lead people by setting clear goals, conducting regular 1:1s, and addressing underperformance fairly
- Own and maintain the QMS and ISO 9001 compliance; manage NCRs and corrective actions with accountability
- Act as the responsible manager for site health and safety; maintain risk assessments, SSOWs and training records
- Set up and run the planned preventive maintenance programme and manage facilities/PPM; oversee contractors
- Oversee Logistics including shipping, documentation, on-time delivery; line-manage Logistics Manager; track OTIF and cost performance
- Oversee order administration & ERP (BOMs, routings, parts); ensure order acknowledgements, lead times and invoicing accuracy
- Lead the FSC programme: documentation, controls and ongoing upkeep What We're Looking For
- Strong people manager who sets expectations, has difficult conversations and develops individuals
- Operational breadth across at least two or three areas: Quality/ISO 9001, EHS, Facilities, Logistics, Order Admin
- Comfortable working hands-on across a wide remit without losing thread
- Clear communicator who can bring teams into a shared rhythm Nice to Have
- NEBOSH/IOSH, or willingness to work towards it
- ISO 9001 internal auditor experience
- ERP competency (Orderwise or Oracle useful)
- Exposure to export compliance or security clearance programmes
- Continuous improvement experience in a manufacturing or engineering environment Compensation & Benefits
- Competitive salary and bonus schemes
- Two weeks additional pay per year (holiday bonus)
- 25 days holiday entitlement + bank holidays
- Attractive defined contribution pension scheme
- Employee stock purchase plan
- Life assurance
- Enhanced maternity and paternity pay
- Career development support and wide-ranging learning opportunities
- Employee health and wellbeing support (EAP, wellbeing guidance, etc.)
- Carbon neutral initiatives/goals
- Corporate social responsibility initiatives including volunteering days
- Well-known companies discount scheme