Operations Manager

Operations Manager

A Global staffing agency located in Lagos

About the Role

• We are seeking an experienced and highly organized Operations Manager to oversee the day-to-day operations of a hospital and ensure efficient service delivery across all departments.
• The ideal candidate should have strong leadership, administrative, and operational management skills, with prior experience working in a hospital or healthcare environment.
• Experience managing social media platforms is also required.

Key Responsibilities

• Oversee the daily operations and administrative activities of the hospital.
• Coordinate staff and ensure smooth workflow across departments.
• Monitor staff performance, attendance, productivity, and compliance with hospital policies.
• Develop and implement operational procedures to improve efficiency and service delivery.
• Ensure patients receive professional and satisfactory service.
• Coordinate with medical and administrative teams to resolve operational issues.
• Monitor hospital supplies, facilities, equipment, and other operational needs.
• Prepare and maintain operational reports and records.
• Identify operational challenges and implement practical solutions.
• Ensure compliance with hospital policies and relevant healthcare standards.
• Manage and maintain the hospital's social media platforms.
• Coordinate social media content and promote the hospital's services, activities, and brand online.
• Support management with administrative and strategic operational activities.
• Perform other duties as assigned by management.

Requirements

• 3 – 5 years of proven experience as an Operations Manager, preferably in a hospital or healthcare setting.

• Strong experience in team management and day-to-day operational supervision.

• Excellent organizational, administrative, and problem-solving skills.

• Strong communication and interpersonal skills.

• Hands-on experience managing social media platforms is required.

• Ability to coordinate multiple departments and responsibilities effectively.

• Proficiency in Microsoft Office and other relevant administrative tools.

• Ability to work under pressure and meet operational targets.

• Must be proactive, responsible, and results-oriented.

• Candidates with strong hospital / healthcare operations experience will be preferred

• Deadline: Not specified