About this role

Job Title

Operations Manager - Navy ID Card Admin

Job Description

Cape Fox subsidiary, Cape Fox Mission Systems, LLC is seeking a highly organized and motivated Operations Manager (part-time) to join our team in support of a federal government client. The Operations Manager provides centralized management and oversight of all Installation Personnel Administration (ICA) support services across the four Outside the Continental United States (OCONUS) (YOKOSUKO, SASEBO, ATSUGI, and ROCKINGHAM) sites. This position is contingent upon award. Incumbents are encouraged to apply!

The hourly equivalent range for this exempt position is: $57.72-$60.92.

The above range represents the company’s good faith and reasonable estimate of the range of possible compensation at the time of posting. In addition, for eligible positions, we offer a variety of benefits, including company holidays, paid time off, health insurance, dental insurance, vision insurance, life and disability insurance, tuition reimbursement, as well as a 401K with company match. This job will be posted until filled or withdrawn.

Core Duties:

Implement Navy Personnel Office's (NPO) Standard Operating Procedures (SOP) to operate all sites
Manage the total work effort including planning, scheduling, report preparation, records establishment/maintenance, and quality control
Implement work-control procedures to track and report work in progress and provide status reports per deliverables
Ensure staff receive necessary management expertise and training to meet performance objectives and standards
Support scheduled and unscheduled inspections, audits, and assessments
Participate in monthly meetings with the stakeholders to address issues, resolution actions, and plans to fill vacancies
Establish and track performance measures (service downtime, outages, issues) and administer the Quality Assurance (QA) program and inspection system
Monitor and summarize customer satisfaction (CSAT) using the government’s survey program and drive corrective actions
Prepare and deliver required deliverables (Transition Plan, Workforce Management Plan, Continuity of Operations Plan (COOP), QA Plan/Inspection Reports, Monthly Status Report, Man-Hour, Onboarding, Training Compliance, and CSAT reports)
Conduct joint facilities/equipment condition inventory 15 calendar days prior to contract completion

Travel Requirements

10 - 25%

Job Requirements

Bachelor’s degree in a management or administration discipline
Minimum five (5) years of general experience
General experience in Project management, data analysis, financial analysis, marketing and public affairs, organizational management, and business process improvement
Must be a U.S. Citizen
Must be able to obtain/maintain a favorable Tier 3 investigation and Department of Defense (DoD) Common Access Card (CAC)
Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Cape Fox Corporation, its subsidiaries, and affiliates provide equal employment opportunities to all persons and prohibit employment decisions on the basis of race, religion, color, creed, national origin, sex, age, disability, political affiliation, protected veteran status, or sexual orientation, or any other characteristic protected by federal, state, or local law. Cape Fox Corporation, its subsidiaries, and affiliates offer preference to Cape Fox Corporation Shareholders, descendants, and other Native Americans pursuant to Public Law 100-241.

Location

Chantilly - CapeFoxFCG - Chantilly, VA 20151 US (Primary)

Education

Bachelor's Degree