Operations Manager

Job title: Operations Manager

Job Description

• We are looking for a hands-on Operations Manager who can take responsibility for the smooth running of our daily operations using clear systems, planning and accountability.

What you will do

• Take responsibility for the smooth running of G-Shoppers' daily operations from procurement and receiving through processing, packing and dispatch.
• Plan each day's operations based on customer orders, stock requirements and available manpower.
• Coordinate procurement, ensuring market runs happen early and the right items and quantities are purchased.
• Supervise receiving of meat, seafood and foodstuffs, ensuring quantity and quality are properly checked.
• Assign work to staff, follow up and ensure tasks are completed properly and on time.
• Identify stock shortages and operational problems early and resolve or escalate them before they affect customers.
• Enforce G-Shoppers' SOPs, hygiene standards and quality-control procedures.
• Ensure customer orders are properly processed and checked before dispatch.
• Monitor inventory, waste, damage and unexplained stock differences.
• Coordinate dispatch so completed orders leave according to schedule.
• Ensure opening, closing and operational checklists are completed.
• Submit clear daily operational reports to management.

What Success looks like in your first 90 days

• Orders are processed, checked and dispatched according to schedule.
• Daily operations are properly planned and completed within scheduled working hours, with unplanned late closing becoming the exception.
• Stock shortages are identified and addressed before they affect customer orders.
• Unexplained stock differences, waste and damage reduce month on month.
• Opening and closing procedures are consistently followed and documented.
• Operational problems are identified early and resolved or escalated before they disrupt orders.
• Management receives a clear written daily operations report.

Requirements

• A Degree
• Must currently reside in Port Harcourt.
• Must live in Eliozu or within reasonable commuting distance of Eliozu. Reliable and timely daily resumption is essential for this role.

Salary

N250,000 - N300,000 per month (depending on experinece, plus a performance-based incentive tied to timely dispatch, closing time and stock variance).

Application Closing Date

Not Specified.