Operations Manager

About the Role Through your passion for the Burberry brand and professionalism you will be responsible for effectively and efficiently supporting the store back of house operations. What You'll Do

• Manage all aspects of inventory control including receiving and handling stock orders from hub or warehouse, ensuring accuracy of products received and reporting any discrepancies.
• Support the sales team with retrieving stock in a timely manner including Omnichannel and stock pullback.
• Keep back of house tidy and compliant with Retail Operations and Standards.
• Perform quality control on all products at all times and report any issues to the store lead.
• Support aftersales processes (alterations, repairs, personalisation) to elevate the client experience.
• Ensure all stockroom equipment is working and fully operational, raising any concerns through Ask services immediately.
• Handle adhoc administration including answering telephone calls, liaising with customer service, stationery and supermarket orders, and general administrative tasks.
• Assist with events, visual merchandising, stock taking and other duties as required by store management. What We're Looking For
• Excellent organisational skills and meticulous attention to detail.
• Excellent communication skills both verbal and written.
• Intermediate computer skills in core Microsoft software.
• Previous experience with SAP desirable.
• Ability to work well in a team.
• Ability to work in a busy team environment. Nice to Have
• SAP desirable (if not already listed). Compensation & Benefits
• Estimated base salary between $22.00 and $22.50 per hour at commencement of employment. Base salary may be accompanied by commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs. This position is at-will.