About this role
About the Role Join Amazon Logistics Extra Large Team (AMXL) in Japan to transform the furniture and home appliance delivery network. This role blends partner network management with Amazon technology to build a new national delivery network. You will lead the delivery network by integrating local delivery company networks with Amazon technology. What You'll Do
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Build trusting relationships with new delivery partners
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Support delivery partners to achieve contracted delivery quality
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Achieve continuity (profitability) of delivery partners' Amazon delivery business
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Implement measures to improve driver safety, working environment, and motivation
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Support the field management team to meet operational goals and ensure delivery partner and driver input is reflected in operations
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Coordinate to resolve delivery partner issues
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Thoroughly implement SOPs and standards for partners
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Support medium- to long-term customer experience goals What We're Looking For
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Basic Qualifications: 3+ years of program or project management experience
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Knowledge of Excel at an intermediate level (pivot tables, charts, lookups, nested IF, etc.)
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Bachelor's degree
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Business level Japanese
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Business level English
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Preferred Qualifications: 3+ years of driving end-to-end delivery and communicating results to senior leadership; 3+ years of driving process improvements; Experience in stakeholder management with multiple stakeholders at varied levels of the organization About the Team 私たちが目指すチームは、一人ひとりが自立した個性と能力を持ち、自らの仕事に邁進しつつも、常に謙虚で周囲から学び続けるチームです。 私たちは顧客体験に情熱を注いでいますが、常に公平かつ客観的であり続けます。 性別、経験、国籍を問わず、常に相手への配慮を持ちながら、自由闊達な議論を行います。 私たちは個人の仕事を尊重しますが、いつでも手を差し伸べる用意があり、「それは私の仕事ではありません」とは決して言いません。 私たちは仕事に情熱を持っていますが、家族やプライベートも大切にしています。 全体として、私たちのチームは毎日一緒に仕事をするのが楽しいです。