Operations Manager
About this role
Job title: Operations Manager
About the Role Drive customer satisfaction and operational excellence by leading service operations, workshop and field services with a skilled and engaged team. Ensure safe, high-quality and efficient execution of service jobs while continuously improving processes, developing people and supporting business growth at local level.
What You'll Do
- Lead and manage all service operations, including workshop and field service activities
- Ensure timely, high-quality execution of service jobs in line with customer and company standards
- Act as the main operational reference for service execution towards customers and internal stakeholders
- Plan and coordinate service activities, resources, tools, equipment and subcontractors, ensuring short- and long-term availability
- Manage fluctuating workload and tight timelines
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