About this role
Operations Leader, Palazzo
About the job
Louis Vuitton is seeking an innovative, operationally sound, and commercially minded Operations Lead to join our team. This full-time position will be based at our store located in the Palazzo.
As an Operations Lead, you will be an ambassador of the Brand. You will assist the store's Operations Manager in leading and mentoring the team. You will proactively encourage the achievement of operational objectives and ensure the highest level of Client experience is delivered through strong operational support. You will represent the Brand values and demonstrate the Louis Vuitton attitudes towards Clients and team members.
Job responsibilities
In this role you will support training on all operational procedures and communication systems, as well as build a positive work environment by encouraging collaboration within the team and managers.
Essential duties and responsibilities of an Operations Lead include:
- Service Excellence
- Selling and Floor Management
- Store Facility and Systems
- Inventory Management
- Financial
- Policies and Procedures
- Client Care (& Alterations when applicable)
Profile
We value client-centric individuals who thrive in a fast-paced environment and welcome someone who is eager to contribute their creativity and skill to the success and strong heritage of the brand.
To be successful in this role you should have leadership experience working in a retail environment with an operations focus. You must be extremely organized, love problem-solving, be detail oriented and approach all issues proactively. Luxury retail experience is preferred.
Additional information
Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture passionate about meaningful strategies aimed at creating an inclusive workforce.
The appointed candidate will be offered an hourly rate in the range of USD $28-$37 plus a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks and two retirement plans both with employer contributions