Operations Executive (West Cairo)

Job title: Operations Executive (West Cairo)

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

OPS EXECUTIVE WEST

• Oversee the day-to-day operations of assigned properties and mixed-use developments.
• Participate in developing and implementing property management plans to optimize efficiency, reduce downtime, and enhance property value.
• Conduct regular site visits and inspections to assess property conditions, identify maintenance needs, and ensure compliance with safety and regulatory standards.
• Manage and coordinate with service providers, including maintenance technicians, housekeeping and security personnel, to ensure productivity and performance.
• Serve as the primary point of contact for tenants, addressing inquiries, complaints, and requests professionally and promptly.
• Build and maintain positive tenant relationships through regular communication and proactive engagement.
• Prepare reports, variance analyses, and performance metrics for management and stakeholders.
• Ensure compliance with lease agreements, local ordinances, building codes, zoning regulations, environmental laws, and other legal requirements.
• Overview the preventive maintenance programs to preserve property assets and minimize tenant disruptions.
• Stay updated on property management laws, regulations, and industry standards.

Requirements

• Bachelor’s degree in Business Administration, Real Estate Management, or a related field.

• Minimum of 1-3 year of experience in Mall management and / or Mixed use properties.

• good knowledge of property management principles, leasing practices and real estate market trends.

• Excellent communication, interpersonal, and negotiation skills.

• Proficiency in property management software such as Yardi, MRI, or RealPage, and Microsoft Office Suite.

• Familiarity with working practices within commercial and residential property operations

• Flexible, hardworking nature with consistent integrity in all dealings

• Strong attention to detail and compliance orientation

• Strong interpersonal skills, with the ability to engage professionally with tenants, retailers, residents, and service providers

• Preferably residing in West Cairo or around the area.

• Skills

• Strong computer skills, including MS Office and property/facilities management software or ERP databases

• Strong safety and risk awareness when working in live operational buildings, with the highest attention to HSE standards

• Knowledge of building systems, equipment, and tools required to support maintenance and operational activities

• Ability to coordinate effectively across multiple disciplines and stakeholders to ensure smooth operations across a mixed-use asset

• Cairo, EGY