Operations Executive

Operations Executive

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Job Overview

Location

Lagos, Lagos, Nigeria

Employment Type

Full-time

Work Arrangement

On-site

Sector

Information Technology & Software

Experience Level

Mid-level (3-5 years)

Application Deadline

October 17, 2026

Job Description

We are seeking a dedicated Operations Executive to join our team in Lagos and contribute to the smooth running of our agency.

In this role, you will be responsible for supporting the day-to-day operations, ensuring that client projects and internal campaigns are executed efficiently and to the highest standards. Your coordination efforts will be key to maintaining project timelines and ensuring seamless delivery of all agency outputs.

You will play a vital role in managing client communications, tracking project progress, and collaborating with various internal teams, including creative, digital, and strategy departments. Your ability to identify and resolve operational bottlenecks will be crucial.

This is an excellent opportunity for an organized and proactive individual to make a significant contribution to our agency's success.

Required Skills

• Agency OperationsClient Project CoordinationCampaign ExecutionDeliverable ManagementClient CommunicationProject UpdatesTeam CollaborationWorkflow MonitoringProcess ImprovementMicrosoft Office SuiteGoogle WorkspaceProject Management Tools

Key Responsibilities

• Coordinate daily agency operations, ensuring client projects, campaigns, and deliverables are executed according to agreed timelines and standards.
• Manage client communication, project updates, briefs, and follow-ups while ensuring expectations are clearly communicated to internal teams.
• Collaborate with creative, digital, strategy, and other teams to track project progress, resolve operational bottlenecks, and ensure timely delivery.
• Maintain project documentation, operational records, schedules, reports, and other administrative requirements necessary for effective service delivery.
• Monitor workflows and operational processes, identifying opportunities to improve efficiency, team coordination, and overall client satisfaction.

Qualifications

• Bachelor's degree or HND in Business Administration, Marketing, Communications, Project Management, or a related field.
• Minimum of 4 years relevant experience within a Digital Marketing, Advertising, or Creative Agency environment.
• Strong experience in client relationship management, project coordination, and agency operations.
• Proficiency in Microsoft Office/Google Workspace and familiarity with project management or collaboration tools