Operations Coordinator

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

About the role

The Operations Coordinator is responsible for coordinating and executing a wide range of administrative, customer-facing, and operational activities, ensuring assignments and projects are completed effectively and on schedule.Essential Functions:

· Manage customer portals, including order entry, invoice submission, document uploads, and customer account maintenance.

· Coordinate with shared service teams to resolve invoice, payment, accounts receivable, and accounts payable issues.

· Track and follow up on customer, vendor, and internal requests to ensure timely resolution.

· Prepare and maintain business correspondence, contracts, records, and administrative documentation.

· Coordinate office, factory, and site administrative activities, including vendor and contractor support.

· Support facility organization, 5S initiatives, and workplace improvement activities.

· Assist with special projects and action items assigned by management.

· Act as a liaison between departments to ensure tasks are completed accurately and on schedule.

· Research issues, identify appropriate contracts, and independently drive assignments to completion with minimal supervision.

· Perform other duties assigned.

Qualifications

• · High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.

• · 5+ years of administrative, operations, customer service, office management, or related experience.

• · Experience supporting multiple departments in a manufacturing or industrial environment preferred.

• · Strong organizational, time management, and follow-up skills.

• · Demonstrated ability to independently prioritize work and drive assignments to completion.

• · Excellent verbal and written communication skills.

• · Proficient in Microsoft Office (Outlook, Excel, Word, Teams)

• · Experience with ERP systems (Visual and/or SAP preferred) and customer portals is a plus.

• · Ability to manage multiple projects and shifting priorities in a fast-paced environment.

• · Strong attention to detail.

Physical Requirements:

• · Must be able to perform standard office physical activities including but not limited to long periods of time in the seated position and long periods of time viewing computer monitors.

• Personal Strengths

• Self-starter with a proactive approach to work.

• Persistent and resourceful when resolving issues.

• Customer-focused and service-oriented.

• Reliable, organized, and results-driven.

• Comfortable working with all levels of the organization.

• Ability to handle confidential information with discretion.

• Supervisory Responsibilities: · None

What we offer you

What we offer you

$32.69 hourly - $34.61 hourly

What We Offer You

• 15 days of paid time off and 12 company-paid holidays
• 401k plan with a 6% match
• Comprehensive health plan including medical, dental, vision, Life, short-term & long-term disability
• Health savings account matching
• Motivating wellness program
• Employee Assistance Program
• Paid parental leave
• Gym reimbursement

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.