Operations Coordinator (AU Account)

About the Role

You'll join the operations team of a growing Australian building and facilities maintenance company, coordinating across two busy service offices in Queensland — Townsville and Gold Coast — entirely from our Pasig City office. Working closely with the Scheduler and reporting into Operations leadership, you'll own the calls on where work goes, verify that timesheets and systems tell the truth, and be the person who catches what others miss.

What You'll Do

• Allocate incoming work requests to the right office based on location, resourcing, and operational need

• Keep maintenance portals accurate and up to date, every day

• Cross-check timesheets against scheduled jobs and vehicle GPS records for accuracy and compliance

• Track client feedback and flag service trends or improvement opportunities

• Prepare correspondence, reports, presentations, and maintain key records and spreadsheets

• Support invoice processing and general operational documentation

• Help identify high-risk jobs and apply the correct safety tagging where relevant

• Support subcontractor compliance tracking (licences, approvals, safety paperwork)

What You'll Bring

Solid administration or coordination experience — scheduling background is a big plus, especially in building, construction, or maintenance settings

Confident with MS Office and comfortable picking up new systems

Clear, professional communication skills and a great phone manner

A genuine customer-service mindset and sharp attention to detail

Strong organisational skills — you can manage multiple moving parts without losing the thread

A baseline awareness of workplace health & safety

Reliability and integrity you can be trusted with details that matter

Willingness to undergo a police clearance check

Nice to Have

Background in construction or maintenance industries

Exposure to Simpro or similar maintenance/job management platforms

Experience with subcontractor compliance documentation

Familiarity with GPS-based timesheet verification

Invoice or operational records processing experience

What's In It For You

Real ownership: you'll be the go-to person coordinating across two office locations, not just another admin seat

The chance to build genuine process and systems expertise (Simpro, subcontractor compliance, GPS-based verification) that's highly transferable

Ready to be the person who keeps operations on track?

Apply now — we're moving quickly, with a target start date of ASAP.

Role type

Administration, Operations, and Support

Role

Administrative Assistant

Location

Jollibee Tower, Ortigas Center, Pasig City

Work Schedule

Monday to Friday - 7AM to 4PM Philippine Time

Shifting Schedule?

No

Shifts with Daylight Savings?

No

Current job openings

Operations Manager

Administration, Operations, and Support

· Uptown Place, Bonifacio Global City, Taguig

· Onsite

Sales & Customer Success Associate

Administration, Operations, and Support

· Jollibee Tower, Ortigas Center, Pasig City

· Onsite

Administration Coordinator

Administration, Operations, and Support

· Jollibee Tower, Ortigas Center, Pasig City

· Onsite

More jobs

About Satellite Office

Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of.

At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces.

Why You'll Love Working Here:

🌟 You’re Valued.

You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter.

🚀 You’ll Grow.

From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential.

🎉 You’ll Belong.

We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more.

🏢 You’ll Work in Style.

Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best.

💼 You’ll Work with Global Brands.

We match you with top international clients where you’ll work directly with their teams and make a real impact.

Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.

Apply for this job

Administration, Operations, and Support

· Jollibee Tower, Ortigas Center, Pasig City

· Onsite

Operations Coordinator (AU Account) — Onsite, Pasig City

Loading application form

Close modal

Applicant tracking system

by Teamtailor