Operations Coordinator – Air & Ocean Events Logistics

Job title: Operations Coordinator – Air & Ocean Events Logistics

About the Role

The Operations Coordinator – Air & Ocean Events Logistics supports end-to-end logistics for import/export shipments, including time-sensitive event cargo, in a fast-paced environment. This role ensures operational milestones are met, shipments are delivered, and all files are completed, invoiced, and closed in accordance with DHL Global Forwarding standards.

What You'll Do

• Operational Execution: Coordinate daily import and export operations across air, ocean, and road freight; Manage end-to-end shipment processes from origin to destination; Book cargo capacity with airlines and other carriers; Support handling of general cargo and specialized event shipments
• File Management & Compliance: Ensure shipment files are completed and closed post-delivery; Update milestones in CargoWise or relevant systems; Manage cost accruals and vendor entries for invoicing; Maintain compliance with internal policies and regulations
• Coordination & Collaboration: Work with internal teams and external partners; Collaborate cross-functionally to execute logistics operations; Support team coordination to meet deadlines
• Performance Monitoring & Escalation: Monitor operations and identify potential delays; Escalate issues with recommended solutions; Drive efficiency and cost improvements
• Event Logistics Support: Support logistics planning and execution for events; Provide on-site or remote operational support; Travel domestically as required

What We're Looking For

• Bachelor's degree in Logistics, Supply Chain, Business, or related field preferred
• Experienced in import/export operations with an emphasis on Air freight
• Knowledge of ocean and multimodal transport processes
• Experience with CargoWise or similar systems preferred
• Dangerous Goods experience preferred
• Strong carrier coordination experience
• Strong organizational and time management skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong problem-solving and attention to detail
• Effective communication and teamwork skills
• Ability to perform under pressure during peak periods

Nice to Have

• CargoWise or similar systems experience preferred
• Dangerous Goods experience preferred

Compensation & Benefits

• Salary: Not disclosed
• Benefits: Not disclosed