About this role
NeoWork is hiring Operations Associates to keep day-to-day processes running smoothly for U.S. companies. You will handle back-office tasks, maintain systems and data, and help teams run more efficiently.
NeoWork is a global staffing and operations partner that builds dedicated remote teams for fast-growing U.S. companies. Our teammates work directly inside our clients' teams and tools, while NeoWork takes care of recruiting, HR, benefits, and ongoing support.
Key Responsibilities
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Execute daily operational workflows and back-office tasks
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Maintain accurate data in CRMs, spreadsheets, and internal systems
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Coordinate with internal teams and vendors to resolve issues
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Document processes and keep SOPs up to date
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Prepare basic reports and track operational metrics
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Support special projects as the business grows
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Requirements
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1+ year of experience in operations, administration, or a similar role
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Strong attention to detail and organization
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Proficiency in Excel or Google Sheets
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Good written and spoken English
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Comfortable learning new tools quickly
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Availability to work U.S. business hours
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Based in Mexico, with a reliable home office setup and stable internet connection
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Nice to Have
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Experience with CRM tools or automation tools such as Zapier
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Experience in a startup or fast-paced environment
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Fluency in Spanish
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Benefits
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We offer health insurance for contractors
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Holiday Extra Pay
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The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs.
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This is a 100% home-based position
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We prioritize the mental health of our team members and offer mental health days to support their well-being.
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In addition to the base salary, performance-based incentives are provided.
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There is an annual review and appraisal process in place.
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There are ample opportunities for professional growth and advancement within the company.