Operations and Admin Manager

Operations and Admin Manager at West Africa Vocational Education (WAVE)

WAVE is focused on leveling the playing field for young Africans to access economic opportunity. By turning motivated young talent into reliable human capital for local businesses, WAVE inspires positive change in employer attitudes, creating a fairer, more inclusive, and more productive labour market. Learn more at www.waveacademies.org

Operations and Admin Manager

• Job Type Full Time
• Qualification NCE
• Experience 3 - 5 years
• Location Lagos
• City Gbagada
• Job Field Administration / Facilities , Food, Beverage and Hospitality
• Salary Range ₦300,000 - ₦400,000/month

Salary: ₦250,000–₦300,000 Monthly + Performance-Based Incentives

About the Role

A growing bakery and dessert business in Lagos is seeking a proactive, organised, and hands-on Operations & Admin Manager to oversee daily operations, coordinate staff, and ensure efficient production, order fulfilment, and administrative processes.

What You'll Be Responsible For

Operations & Team Management

• Oversee daily business operations and coordinate staff deployment.
• Supervise bakers, decorators, and other operational staff.
• Plan and monitor daily production schedules and order fulfilment.
• Ensure customer orders are completed accurately and on time.
• Monitor staff attendance, productivity, and compliance with standard operating procedures (SOPs).
• Coordinate teamwork across production, packaging, and dispatch.

Administration & Inventory Management

• Coordinate inventory, purchasing, and operational supplies.
• Maintain accurate operational records and reports.
• Address routine operational and staff issues promptly.
• Identify operational inefficiencies and implement practical solutions.
• Report key operational issues and performance updates to management.

What We're Looking For

Requirements

• 3–5 years' experience in operations, administration, hospitality, food production, retail, or a related field.

• Previous experience supervising or managing staff.

• Strong organisational, multitasking, and problem-solving skills.

• Excellent communication and coordination abilities.

• Proactive, accountable, and able to work independently.

• Good computer and spreadsheet skills.

• Experience in a bakery, food, hospitality, or events business is an advantage.

• Who This Role Is Perfect For

• This role is ideal for a resourceful, detail-oriented professional who can coordinate people and processes, maintain operational standards, solve problems proactively, and ensure efficient day-to-day business operations.

• Performance-Based Incentives

• Additional incentives will be tied to measurable KPIs; including meeting sales targets

• Check how your CV matches this job