Operational Support Agent, Facilities Services & Campus Planning
About this role
Job title: Operational Support Agent, Facilities Services & Campus Planning
About the Role Under general supervision of the Customer Service Supervisor, this role provides customer service and operational support for Facilities Services & Campus Planning (FS&CP). The primary responsibility is to interpret customer needs, process work requests, and coordinate work activities across FS&CP departments such as M&O, Custodial, Grounds, and Movers. This is an essential position requiring independent judgment and discretion to resolve routine and non-routine issues.
What You'll Do
- Communicate and interact effectively with a diverse university community, including students, faculty, staff, mechanics, technicians, managers, visitors, contractors, and others.
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