Operational Risk Relationship Manager

Operational Risk Relationship Manager

Nigeria

Job Description

JOB OBJECTIVES

Assist Head ORM and Unit Heads in ORM in coordinating, driving and directing effective operational risk management activities bank-wide with focus on relevant SBU/SRF.

DUTIES & RESPONSIBILITIES

• Implementation and maintenance of the OR framework in close relationship with the BORMs.
• Drive and support Oprisk community to adopt and embed relevant operational risk management tool-sets.
• Carry out timely monthly reconciliation of Oprisk loss database and general ledger.
• Proactive and aggressive engagement of BORMs to ensure prompt submission of risk reports and returns.
• Provide strong support in assessing and quantifying operational risk within the bank utilizing approved Risk Grading matrix and other available data. Coach BORMs in appropriate risk grading as a basis of prioritizing efforts and focus.
• Support Operational risk community (SBU/SRF) in prompt identification and management of operational risks by carrying out the following: Risk identification & Assessment workshops, Operational loss event analysis, RCSA analysis, Incident analysis etc.
• Development of Oprisk newsletter (Focus) for bank-wide consumption.
• Facilitate basic ORM trainings for new joiners bank wide and other adhoc trainings to the risk community based on request.
• Provide support to the BORMs during RCSA workshops to ensure robust output.
• Develop relevant Oprisk Templates and provide guidance to the BORMs in line with approved framework/policies and best practices.
• Review, quality assure and consolidate Operational risk issues and losses reported by the BORMs for completeness and accuracy in line with approved framework/policies and best practices.
• Preparation of the bank's OR profile.
• Identification and reporting of relevant External loss events for inclusion in operational risk management report.
• Analyze the Bank internal loss data and report trends.
• Track potential losses and near-misses and report on same monthly
• Provide support to the Risk Analysis & Profiling Team in product reviews
• Assist Head, ORM in secretariat duty to the BRCC.
• As part of the Bank’s Information Security requirements, maintain the security of all Information entrusted to the staff and comply with the principles and policies in the Information Security Handbook.
• Any other task that may be assigned by the Supervisor

JOB REQUIREMENTS

Education

• Minimum Education: First degree preferably in a numerate discipline.
• Higher degrees/MBA/professional certifications are also desirable

Experience

• Minimum experience – Five years relevant working experience

• KEY COMPETENCY REQUIREMENTS

• Knowledge

• Banking structure, policies and procedures.

• Core Banking Processes

• Industry knowledge

• Banking Operations

• Banking services/products

• Use of Banking applications

• Understanding of CBN Prudential Guidelines

• Corporate Governance

• Skill/Competencies

• Risk Control & Governance

• Investigation

• Customer Relationship Management

• Budget Planning and Control

• Financial Accounting

• Data Gathering and Analysis

• Process Improvement

• Project Management

• Business/Operational Strategy

• Change Management

• Business Continuity Management

• Market Risk Monitoring & Control

• Operational Risk Management

• Credit Risk Management

• Job Information

• Job Identification

• 1824

• Posting Date

• 09/29/2026, 07:53 PM

• Apply Before

• 10/13/2026, 08:00 PM

• Job Schedule

• Full time

• Locations

• SAMUEL ASABIA HOUSE, LAGOS, LAGOS, NG