Operational Risk Relationship Manager

Operational Risk Relationship Manager

Job Description

• Assist Head ORM and Unit Heads in ORM in coordinating, driving and directing effective operational risk management activities bank-wide with focus on relevant SBU/SRF.

Duties & Responsibilities

• Implementation and maintenance of the OR framework in close relationship with the BORMs.
• Drive and support Oprisk community to adopt and embed relevant operational risk management tool- sets.
• Carry out timely monthly reconciliation of Oprisk loss database and general ledger.
• Proactive and aggressive engagement of BORMs to ensure prompt submission of risk reports and returns.
• Provide strong support in assessing and quantifying operational risk within the bank utilizing approved Risk Grading matrix and other available data. Coach BORMs in appropriate risk grading as a basis of prioritizing efforts and focus.
• Support Operational risk community (SBU/SRF) in prompt identification and management of operational risks by carrying out the following: Risk identification & Assessment workshops, Operational loss event analysis, RCSA analysis, Incident analysis etc.
• Development of Oprisk newsletter (Focus) for bank-wide consumption.
• Facilitate basic ORM trainings for new joiners bank wide and other adhoc trainings to the risk community based on request.
• Provide support to the BORMs during RCSA workshops to ensure robust output.
• Develop relevant Oprisk Templates and provide guidance to the BORMs in line with approved framework/policies and best practices.
• Review, quality assure and consolidate Operational risk issues and losses reported by the BORMs for completeness and accuracy in line with approved framework/policies and best practices.
• Preparation of the bank's OR profile.
• Identification and reporting of relevant External loss events for inclusion in operational risk management report.
• Analyze the Bank internal loss data and report trends.
• Track potential losses and near-misses and report on same monthly
• Provide support to the Risk Analysis & Profiling Team in product reviews
• Assist Head, ORM in secretariat duty to the BRCC.
• As part of the Bank’s Information Security requirements, maintain the security of all Information entrusted to the staff and comply with the principles and policies in the Information Security Handbook.
• Any other task that may be assigned by the Supervisor

Job Requirements

Education

• Minimum Education: First Degree preferably in a numerate discipline.
• Higher degrees/MBA/professional certifications are also desirable

Experience

• Minimum experience – Five years relevant working experience

Key Competency Requirements:

Knowledge:

• Banking structure, policies and procedures.
• Core Banking Processes
• Industry knowledge
• Banking Operations
• Banking services/products
• Use of Banking applications
• Understanding of CBN Prudential Guidelines
• Corporate Governance

Skill / Competencies:

• Risk Control & Governance
• Investigation
• Customer Relationship Management
• Budget Planning and Control
• Financial Accounting
• Data Gathering and Analysis
• Process Improvement
• Project Management
• Business/Operational Strategy
• Change Management
• Business Continuity Management
• Market Risk Monitoring & Control
• Operational Risk Management
• Credit Risk Management

Application Closing Date

14th October, 2026; 01:00 AM.