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Operational Processes Specialist

Sage Publications
Dehradun, India
On-site

About this role

If you’re passionate about making a difference, value flexibility and autonomy, and are looking for a supportive and inclusive environment, consider making Sage your next career move. The role is responsible for owning, managing, and continuously improving defined operational processes across systems, product, invoicing, and data management activities. The successful candidate will ensure efficient, scalable, and controlled workflows that support Sage's operational data governance framework while enabling seamless business and sales operations. This position plays a key role in driving process excellence, operational efficiency, data integrity, and continuous improvement across the organization. Key Accountabilities Own, manage, and optimize operational processes related to product setup, maintenance, and change management, establishing clear performance measures and service standards. Translate business requirements, challenges, and opportunities into structured operational solutions that support product, pricing, invoicing, and master data management. Ensure operational processes are scalable, compliant, well-controlled, and aligned with business objectives and governance requirements. Lead and deliver operational improvements and process changes from identification through implementation and post-deployment review. Investigate and diagnose root causes across systems, data, and operational processes to maint

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