About this role
About the Role Support the operational, financial and quality performance of the CEVA Network station, to identify inefficiencies, work with the local team to address and deploy action plans as well as to sustain the changes. Responsible for managing Operational Excellence programs and certification for the station(s) by supporting and mentoring Operations team. Fostering process development, standardization and leading continuous improvement methodologies such as Lean, Kaizen and PDCA; collaborating also with country and regional BPE teams. What You'll Do
- Identify inefficiencies and implement improvements through Lean methodologies to streamline processes.
- Perform root cause analysis on operational issues and develop corrective actions to support the site’s performance and Customers’ delivered quality.
- Lead and manage continuous improvement projects on the station from inception to completion.
- Monitor and potentially develop key performance indicators (KPIs) to measure the effectiveness of improvement initiatives.
- When required develop and implement standard operating procedures to ensure consistency and compliance. Ensure compliance with locally / regionally defined ones.
- Maintain accurate records of improvement activities through the Ground Kaizen Program and report progress to station’s & country management as well as the BPE organization.
- Conduct training sessions for staff on Lean principles/tools and continuous.improvement techniques.
- Lead the station’s road to excellence within the Ground “Transport Classification Assessment” program.
- Collaborate with station and country cross-functional teams to ensure alignment and support for Lean initiatives.
- Collaborate with Local/Regional BPE/IT organization on cross-country/regional rolled out tools and processes.
- Promote at station level their adoption.
- Performs other duties as assigned.
- Models and acts in accordance with CEVA