About this role
Job title: Operational Excellence Data Analyst
About the Role We are looking for a detail-oriented and analytically driven professional to support operational excellence through data extraction, performance analysis, and close collaboration across regions. In this role, you will help translate data into insights, ensure visibility into performance, and support planning and coordination activities that enable teams to operate effectively and at scale. You will be responsible for monitoring KPI performance, supporting headcount planning, and coordinating the tracking of tool-related activities across regions, helping drive consistency, transparency, and continuous improvement.
What You'll Do
- Extract, consolidate, and analyze operational data from multiple systems and sources; develop dashboards and reports to provide insights into performance trends
- Monitor and evaluate key performance indicators (KPIs) across regions; conduct regular performance reviews and variance analysis; provide actionable insights and recommendations to improve performance outcomes
- Partner with stakeholders to define and track performance metrics; collaborate with regional teams to align on KPI targets and improvement plans; facilitate regular discussions, reviews, and business updates
- Track and manage headcount allocation and utilization across regions; support workforce planning, forecasting, and capacity analysis; identify resource gaps and optimize
- Support tool installation & qualification management: track data related to tool deployment status, timelines, and performance; analyze installation/qualification data to identify trends, delays, issues; prepare reports and dashboards; validate data quality in SHaRP
What We're Looking For
- Bachelor’s degree in Business, Engineering, Data Analytics, or a related field
- Minimum 3 years of experience in operations, analytics, or performance management roles
- Strong analytical skills with proficiency in Excel, Power BI, or similar tools
- Experience working with cross-regional or global teams
- Excellent communication and stakeholder management skills
- Ability to manage multiple priorities and work in a fast-paced environment
- Knowledge of workforce planning and operational tools is an advantage
Nice to Have
- Data-driven decision making
- Stakeholder collaboration and communication
- Strategic thinking and problem-solving
- Attention to detail and accuracy
- Project and time management