About this role
Job Hours: Saturday, Sunday, Monday - 6:00am - 6:00pm
The Opportunity:
As an Operations Supervisor, you will be a key leader in our brand new fulfillment center leading a team to drive operational efficiency and employee engagement.
Responsibilities
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Ensure the warehouse operates at maximum efficiency, with customer satisfaction being the primary goal by managing, organizing, training, and providing direction for a team of warehouse employees
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Achieving all operational goals and service levels alongside the operations leadership team
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Finding creative solutions for day-to-day operational challenges
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Maintain a safe and healthy work environment ensuring policies and procedures are followed
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Direct and manage team in a way that promotes equality, consistency, and the feeling of value from team members
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Daily and Monthly Responsibilities
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Supervise daily activities of the warehouse including order fulfillment, quality assurance, inventory control, and logistics coordination
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Manage eCommerce order fulfillment while achieving established service levels
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Work directly with our Customer Support and Account Manager teams to ensure client deliverables are met
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Oversee dynamic and changing customer needs such as special packaging, kitting, and bundling projects
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Lead a highly productive and engaged team while removing obstacles to drive operational efficiencies
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Support new client onboarding and creative fulfillment processes
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May be required to perform other duties to meet the ongoing needs of the organization.
What You’ll Bring to the Team (Required Skills & Abilities):
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5+ years experience leading an operations team in a warehouse environment
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Ability to learn new technologies and custom proprietary softwares quickly
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Ability to hire, coach, train, and manage a team of 10 to 50 employees
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An ability to learn and adapt quickly in a fast paced changing environment
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Detail Oriented, Strong Interpersonal and Communication Skills
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Fluent in English (Spanish is a plus)
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Understanding of OSHA and regulatory compliance is a plus
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High school diploma or equivalent (College degree preferred)
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Experience with Microsoft Excel or Google Sheets
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Why join Shipfusion?
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Attractive Salary and Lucrative Compensation Plan: Earn what you deserve with our competitive and rewarding salary package.
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Comprehensive Health and Dental Coverage: Enjoy peace of mind with health and dental benefits for you and your loved ones, starting from day one.
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Generous Vacation Time: Recharge and explore with 15 days of paid vacation and 5 paid wellness days.
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Cutting-Edge Tech Setup: Receive a brand-new MacBook shipped to you, plus a budget to personalize your workspace with peripherals of your choice.
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Vibrant Company Social Events: Connect and celebrate with exciting social events that bring our team together.
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Exclusive Employee Discounts: Enjoy special savings with our employee discount program on your favorite products.
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Employee Assistance Program (EAP): Access to comprehensive support services that promote employee well-being and work-life balance.
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Calm App Subscription: Receive 100% coverage for the Calm app, providing you with resources for meditation, sleep improvement, and stress management.
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Positive Company Culture: Join a workplace known for its supportive, inclusive, and dynamic culture.
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High Employee Retention Rates: Be part of a company where employees are valued and tend to stay, reflecting our commitment to employee satisfaction and growth.
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Compensation Range
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$55,000—$75,000 USD